# Orders

An order represents a transaction used to create, modify, or terminate a service within the Marketplace. Orders are always created in the scope of an agreement.&#x20;

The SoftwareOne Marketplace supports several order types, and each order type serves a specific purpose:

* **Purchase orders** - A purchase order is created when you buy a new product or service by establishing a new agreement.&#x20;
* **Change orders** - A change order is created when you modify an existing subscription. For example, add or remove licenses.
* **Termination order** - A termination order is created when you want to end an active subscription or agreement.
* **Configuration order** - A configuration order is created when you want to manage renewal settings for a subscription. For example, enable auto-renewal.

Marketplace orders progress through multiple states from the time they are created until they are completed. For details, see [Order status](/modules-and-features/marketplace/orders/order-states.md).&#x20;

### Accessing orders

The **Orders** page allows you to view your orders. From this page, you can also manage an order, depending on its current status.

To navigate to the **Orders** page, select the main menu, then choose **Marketplace** > **Orders**. The list of orders is displayed.

<div data-with-frame="true"><figure><img src="/files/eH5JwEaRKw4Srz3W8Qdu" alt=""><figcaption><p>Use the Orders page to view and manage your orders.</p></figcaption></figure></div>

On the **Orders** page, you can view various details for each order, including the order ID, type, status, and more.&#x20;

You can also select an order to view detailed information organized across several tabs. The information available includes a list of entitlements, assets, and subscriptions, file attachments and certificates, a record of events or logs for the order, and more. For details, see [View orders](/modules-and-features/marketplace/orders/view-orders.md).

### Related topics

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/ENblbuxJHehJ6tFEbCaC" %}
[Order status](/modules-and-features/marketplace/orders/order-states.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/qFA0mZAhSVIxO7Rbxt1T" %}
[View orders](/modules-and-features/marketplace/orders/view-orders.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/C4eLnu35BcJ5Vnvmo2B0" %}
[Save orders for later](/modules-and-features/marketplace/orders/save-order-as-a-draft.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/7Q9NMAbS7diYOWzV1HSQ" %}
[Delete orders](/modules-and-features/marketplace/orders/delete-draft-orders.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/rStisPTDT903ya5akqP1" %}
[Add or update order notes](/modules-and-features/marketplace/orders/manage-order-notes.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/3D6oSHcZyYZ0fQecnmCA" %}
[Set querying orders to processing](/modules-and-features/marketplace/orders/set-an-order-to-processing.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/earaLHFbiFOzLQQLDqBe" %}
[Send order reminder email](/modules-and-features/marketplace/orders/send-order-reminder-email.md)
{% endcontent-ref %}


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