Office 365 Recommendations

Manage your Office 365 recommendations.

Office 365 recommendations are recommendations from SoftwareOne that you can take advantage of. These recommendations are populated by your SoftwareOne Services Account team, so you can make the best use of your Office 365 environment.

Office 365 recommendation types

All Office 365 Recommendations have a Cloud Recommendation Type. The following are some examples of recommendation types:

Type	Category
License Cleanup & Reconciliation	Savings
Shared Mailbox Size – Mailbox approaching 50GB	Savings
SecureScore Recommendation – Device	Security
SecureScore Recommendation – Apps	Security
SecureScore Recommendation – Identity	Security
SecureScore Recommendation – Data	Security
Email Forwarding	Security
Empty Groups	Infrastructure Hygiene
Inactive Distribution Groups	Infrastructure Hygiene
Inactive Mail Recipients	Infrastructure Hygiene
Email Archive	Infrastructure Hygiene

Advanced filters for Office 365 recommendations

You can filter the Office 365 recommendations based on certain criteria:

Filter	Description
Category	Allows you to filter the recommendation based on the category. Possible options are: Savings Security Infrastructure Hygiene New Features/Updates Others
Provider	Allows you to filter the recommendation based on the provider. Possible options are: Software Asset Management Azure AWS Office 365
Cloud Recommendation Type	Represents the type of recommendation.
Severity	Possible options are: High Medium Low impact
Alert	Represents the alert statuses associated with the recommendation. Possible values are: Unread Updated Expires soon
Owner	Represents the name of the person to whom the recommendation can be assigned for better tracking and management of the recommendation.