Office 365 Recommendations

Manage your Office 365 recommendations.

Office 365 recommendations are recommendations from SoftwareOne that you can take advantage of. These recommendations are populated by your SoftwareOne Services Account team, so you can make the best use of your Office 365 environment.

Office 365 recommendation types

All Office 365 Recommendations have a Cloud Recommendation Type. The following are some examples of recommendation types:

Type
Category

License Cleanup & Reconciliation

Savings

Shared Mailbox Size – Mailbox approaching 50GB

Savings

SecureScore Recommendation – Device

Security

SecureScore Recommendation – Apps

Security

SecureScore Recommendation – Identity

Security

SecureScore Recommendation – Data

Security

Email Forwarding

Security

Empty Groups

Infrastructure Hygiene

Inactive Distribution Groups

Infrastructure Hygiene

Inactive Mail Recipients

Infrastructure Hygiene

Email Archive

Infrastructure Hygiene

Advanced filters for Office 365 recommendations

You can filter the Office 365 recommendations based on certain criteria:

Filter
Description

Category

Allows you to filter the recommendation based on the category. Possible options are:

  • Savings

  • Security

  • Infrastructure Hygiene

  • New Features/Updates

  • Others

Provider

Allows you to filter the recommendation based on the provider. Possible options are:

  • Software Asset Management

  • Azure

  • AWS

  • Office 365

Cloud Recommendation Type

Represents the type of recommendation.

Severity

Possible options are:

  • High

  • Medium

  • Low impact

Alert

Represents the alert statuses associated with the recommendation. Possible values are:

  • Unread

  • Updated

  • Expires soon

Owner

Represents the name of the person to whom the recommendation can be assigned for better tracking and management of the recommendation.

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