Manage Order Notes

The Notes tab within the order details page shows any comments or notes you entered while placing the order.

If you need to update these notes, you can do this using the Edit option on the Notes tab. You can also add notes as necessary.

Notes can be added or updated at any time, regardless of the order's status.

Managing your order notes

To add or update notes for an existing order in the platform:

1. Navigate to the Orders page.

2. Select the link for the order in the Order column.

3. On the order details page, select the Notes tab. Then, select Edit.

Edit option on the Notes tab

1. In the Edit notes dialog, add a new note or update the existing one as necessary. A maximum of 300 characters is allowed.

2. Select Save. The details are updated and displayed immediately on the Notes tab.