Manage Order Notes
Last updated
Last updated
SoftwareOne is a trademark of SoftwareOne, Inc. "The Software Licensing Experts" is a service mark of SoftwareOne, Inc. VAR assist is a trademark of SoftwareOne, Inc. "It pays to partner" is a service mark of SoftwareOne, Incorporated.
The Notes tab on the order details page shows the notes you may have entered during the ordering process.
Once the order is created, you can update the notes as needed and add new ones if they weren't included when you placed the order.
Notes can be updated for orders in the Processing, Querying, and Draft states only. For a description of these states, see Order States.
Follow these steps to manage the order notes:
On the Orders page (Marketplace > Orders), select the required order. The details page of your selected order opens.
Select the Notes tab and click Edit.
In the Edit Notes dialog, add or update your notes. A maximum of 300 characters is allowed.
Click Save. The notes are updated and displayed immediately on the Notes tab.