Marketplace Platform
Sign InJoin
  • Home
  • Marketplace Platform
    • Platform Overview
    • Getting Started
      • Key Concepts
      • Platform Interface
        • Manage Notification Preferences
        • View Object Spotlight
        • Customize the Data Grid
        • View Information Cards
        • Switch Accounts
        • Manage Your Profile
        • Mark Favorite Pages
      • Marketplace for Clients
        • How to Buy Products in the Marketplace
        • How to Filter Your Orders
        • How to Manage Your Subscriptions
        • How to Change License Quantity
        • How to Add Items to Your Agreement
        • How to Manage Your Account Settings
        • How to Split Billing Across Buyers
        • How to Invite Users to Your Account
      • Marketplace for Partners
        • What is Partners Management?
        • How to Configure Licensees For Resale
        • How to Order Products for Resale
  • MODULES & FEATURES
    • Inventory
      • Invoices
      • License Agreements
      • Software Downloads
      • Orders
      • Quotes
        • Create and Manage Quotes
      • Software Assets
        • Enable or Disable Software Assets
        • View Software Assets
        • Export Software Assets
        • Import Software Assets
    • Marketplace
      • Agreements
        • Agreement States
        • Terminate Agreement
        • Rename Agreement
        • Update Additional Client ID
        • View and Download Attachments
      • Billing
        • Understand Your Billing Documents
        • Statements
          • Download Statements
        • Split Billing
          • Configure Buyers for Split Billing
          • Set Up Split Billing Allocation
          • Edit Split Billing
          • Split Billing for Change Orders
          • Review Split Billing Configuration
          • Specify PO Numbers for Split Billing
      • Certificates
        • Certificate States
        • Add Certificate
        • Request Certificate
        • Rename Certificate
      • Enrollments
        • Enrollment States
        • Manage Querying Enrollments
        • Renew Your Enrollment
      • Orders
        • Order States
        • Save Orders for Later
        • Delete Orders
        • Submit Your Saved Orders
        • Manage Order Notes
        • Change Your Order's Status to Processing
        • Send Order Reminder Email
      • Products
      • Programs
      • Requests
        • Request States
        • Create New Requests
        • Add Messages to Your Request
        • Add or Remove Attachments
        • Change Your Request's Status to Processing
      • Subscriptions
        • Subscription States
        • Buy Subscriptions
        • Edit Subscription Name
        • Edit Subscription Client ID
        • Terminate Subscriptions
        • Manage Automatic Renewals
    • Other Tools
      • Collaboration Site
      • Dashboards
      • Reports
        • Consumption Alerts
        • Cloud Journey Report
        • Customized Spend Reports
        • Microsoft Services Provider License Agreement (SPLA) Report
        • Office365 Spend Report
        • Spend Reports - Consumption Overview
        • ServiceNow Asset Report
        • USU License Agreement Report
        • Reservation Monitoring - Cloud Reserved Instances
    • Procurement
      • Buy Products and Services
      • Procurement Workbench
        • View and Manage Software Transactions
      • Enterprise Agreements
        • Enterprise Agreement TrueUp
      • Purchase Approval Setup
        • Create Approval Groups
        • Create Approval Workflows
        • Delete Workflow Rules
      • Special Quotes
      • Service Provider Dashboard
    • Settings
      • Account
        • Update Account Details
      • API Tokens
        • Token States
        • Create API Token
        • Edit API Token
        • Copy API Token
        • Delete API Token
        • Enable or Disable API Token
      • Audit Trail
      • Buyers
        • Edit Buyers
        • Enable or Disable Buyers
      • Groups
        • Group States
        • Create New Group
        • Edit Group
        • Delete Group
        • Restrict Groups to Certain Buyers
      • Licensees
        • Licensee States
        • Create Licensee
        • Edit Licensee
        • Enable or Disable Licensee
      • Notifications
        • Notification States
        • Configure Recipients
        • Enable or Disable Categories
        • View Notification Messages
      • Sellers
      • Users
        • User States
        • Respond to Invitations
        • Add New Users
        • Edit Users
        • Remove Users
        • Manage User Invitations
  • EXTENSIONS
    • Adobe VIP Marketplace
      • Migrate from Adobe VIP
      • Downsize and Termination Policies
      • Common Error Messages
      • Tutorials
        • Order Adobe Subscriptions
        • Order New Adobe Items
        • Rename Adobe Subscription
        • Downsize Adobe Subscription
        • Upsize Adobe Subscription
        • Terminate Adobe Subscription
        • Terminate All Adobe Subscriptions
      • Webinars and Videos
      • FAQs
        • How do I activate my VIP Marketplace agreement?
        • What happens if I terminate my Adobe subscription?
      • Release Notes
      • Terms and Conditions
    • Amazon Web Services
      • AWS Concepts
      • AWS Through Marketplace
      • Account Options
      • Tutorials
        • Create New AWS Account
        • Add Additional Member Accounts
        • Transfer Existing AWS Account
        • Unlink AWS Accounts
        • Close AWS Account Permanently
      • FAQs
        • Do I need to accept any invitation from the Marketplace
        • My AWS order contains additional items
        • I already have an AWS account. Can I use that account?
        • Can SoftwareOne access my AWS account?
        • What happens to my payer account when I transfer it to SoftwareOne?
        • How do I access AWS accounts added through the Marketplace?
        • What model is activated when I purchase AWS through the Marketplace
        • How will I be invoiced?
        • Can I split my invoices?
        • Can I cancel my AWS subscription?
      • Release Notes
    • Cloud Tools
      • 365Simple
      • AzureSimple
      • Budgets
        • Create Reporting Period
        • Create Custom Group Budgets
        • Create Per-Provider Budgets
        • View Budgets
        • Request to Create or Update Budgets
        • Edit Budget Utilization Alerts
      • Chargebacks
        • About Chargebacks
      • Cloud Cost Optimization
      • Cloud Tenant Setup
        • Azure Onboarding
          • Activate an Azure EA or MPSA Account
          • Add an Azure MCA Account
          • Integrate Your Microsoft Tenant Manually
          • Complete Your Microsoft 365 or Microsoft Azure Activation
          • Assign Reader and Tag Contributor Roles (single subscription)
          • Assign Reader and Tag Contributor Roles (multiple subscriptions)
          • Migrate to Azure Cost Management APIs
          • Assign Azure Subscription Owner Rights
      • Custom Groups
        • Create Custom Groups
      • Pricelist Center
        • View and Add Prices
      • Recommendations
        • View Recommendations
        • Manage Recommendations
        • Azure Recommendations
        • AWS Recommendations
        • Office 365 Recommendations
      • Simple for AWS
      • Tags and Resources
      • Utilization
      • Release Notes
    • FinOps for Cloud
      • Order FinOps for Cloud from Marketplace
    • ITAM Tools
      • Renewal Manager
    • Microsoft CSP
      • Subscription States
      • Azure Lighthouse
        • Assign Subscription Owner Role
        • Complete Azure Lighthouse Onboarding
      • Granular Delegated Admin Privileges
        • Role Assignment and GDAP Configuration
        • Accept a GDAP Relationship Request
        • GDAP and Partner Relationship Request Considerations
      • Microsoft NCE
        • About Subscription Coterminosity
        • Coterming Subscriptions
        • Subscription End Date Errors
      • Microsoft GCC
      • Perpetual Software
        • About Perpetual Software Orders
        • Manage Perpetual Software Orders
      • Software Subscriptions
        • Manage Software Subscriptions
      • Partner Programs
        • Enroll in CSP Partner Program
      • Support Options for CSP
      • Tutorials and Videos
        • Microsoft 365
          • Order Microsoft 365 Subscription For New Tenant
          • Order Microsoft 365 Subscription For Existing Tenant
          • Buy More Licenses for Microsoft 365 Subscription
          • Add New Products to Your CSP Agreement
          • Terminate Subscriptions
          • Terminate All Subscriptions in Your Agreement
        • Microsoft Azure
          • Order Azure Subscription For New Tenant
          • Order Azure Subscription For Existing Tenant
          • Order Additional Microsoft Azure Subscriptions
        • Perpetual Software
          • Buy Perpetual Software Licenses
          • Order Additional Perpetual Software Licenses
      • FAQs
        • How to disable the automatic renewal of an NCE subscription
        • My order contains Azure reservations and savings plan items
        • What is offer attestation?
        • How do I establish a partner relationship with SoftwareOne?
        • How can I reduce my subscription quantities?
        • How do I troubleshoot Lighthouse activation errors?
        • What happens if I cancel my Microsoft subscription?
      • Release Notes
  • Developer Resources
    • REST API
      • Resource Query Language
      • Errors Handling
      • Object Diagrams
      • OpenAPI Specification
      • Common API Objects
        • Address
        • Audit
        • ExternalIds
        • Message
        • Order Parameter
        • Price
        • Terms
      • Accounts API
        • Account
          • State Diagram
          • List Accounts
          • Create Account
          • Enable Account
          • Disable Account
          • Activate Account
          • Get Account
          • Update Account
          • Validate Account
          • Get Account Icon
          • Account User
            • List Account Users
            • Get Account User
            • Create Account User
            • Assign User to a Group
            • Update User to Group Assignment
            • Remove User
            • Accept User Invitation
            • Resend User Invitation
            • Send New Invitation
            • Delete Account User
        • API Tokens
          • State Diagram
          • List Tokens
          • Create Token
          • Get Token
          • Update Token
          • Delete Token
          • Enable Token
          • Disable Token
        • Buyer
          • State Diagram
          • List Buyers
          • Create Buyer
          • Enable Buyer
          • Disable Buyer
          • Get Buyer
          • Update Buyer
          • Delete Buyer
          • Validate Buyer
        • Licensee
          • State Diagram
          • List Licensees
          • Get Licensee
          • Create Licensee
          • Update Licensee
          • Delete Licensee
          • Enable Licensee
          • Disable Licensee
        • Modules
          • List Modules
        • Seller
          • State Diagram
          • List Sellers
          • Get Seller
          • Create Seller
          • Update Seller
          • Activate Seller
          • Deactivate Seller
          • Disable Seller
          • Delete Seller
        • Users
          • State Diagram
          • List Users
          • Get User
          • Set User Password
          • Update User
          • Unblock User
          • Block User
        • User Group
          • State Diagram
          • List User Groups
          • Get User Group
          • Create User Group
          • Update User Group
          • Delete User Group
      • Audit API
        • Audit Record
          • List Audit Records
          • Create Audit Record
          • Get Audit Records
        • Audit Event Type
          • List Audit Event Types
      • Billing API
        • Charge
          • List Journal Charges
          • Get Journal Charge
        • Journal
          • List Journals
          • Create Journal
          • Get Journal
          • Update Journal
          • Delete Journal
          • Submit Journal
          • Regenerate Journal
          • Inquire Journal
          • Accept Journal
          • Complete Journal
          • Get Sellers for a Journal
          • Upload Journal Charges
        • Journal Attachment
          • List Journal Attachments
          • Create Journal Attachment
          • Get Journal Attachment
          • Delete Journal Attachment
        • Ledger
          • List Ledgers
          • Update Ledger
          • Get Ledger
          • Recalculate Ledger
          • Accept Ledger
          • List Ledger Charges
          • Get Ledger Charge
          • List Ledger Attachments
          • Get Ledger Attachment
          • Update Ledger Attachment
          • Delete Ledger Attachment
        • Statement
          • List Statements
          • Get Statement
          • Retry Failed Statement
          • Recalculate Statement
          • Cancel Statement
          • List Statement Charges
          • Get Statement Charge
        • Override
          • List Overrides
          • Get Override
          • Create Override
          • Update Override
        • Custom Ledger
          • List Custom Ledgers
          • Get Custom Ledger
          • Create Custom Ledger
          • Update Custom Ledger
          • Delete Custom Ledger
          • Upload Charges for Custom Ledger
          • Accept Custom Ledger
          • List Custom Ledger Charges
          • Get Custom Ledger Charge
          • List Custom Ledger Attachments
          • Get Custom Ledger Attachment
          • Create Custom Ledger Attachment
          • Delete Custom Ledger Attachment
        • Invoice
          • List Invoices
          • Get Invoice
          • Update Invoice
          • List Invoice Attachments
          • Get Invoice Attachment
      • Catalog API
        • Product
          • State Diagram
          • Create Product
          • Get Product
          • List Products
          • Update Product
          • Delete Product
          • Mark Product for Review
          • Publish Product
          • Unpublish Product
          • Update Product Settings
        • Parameter
          • State Diagram
          • Create Product Parameter
          • List Product Parameters
          • Update Product Parameter
          • Get Product Parameter
          • Delete Product Parameter
        • Parameter Group
          • State Diagram
          • Create Parameter Group
          • List Parameter Groups
          • Get Parameter Group
          • Update Parameter Group
          • Delete Parameter Group
        • Items
          • State Diagram
          • Create Item
          • List Items
          • Update Item
          • Get Item
          • Delete Item
          • Mark Item For Review
          • Publish Item
          • Unpublish Item
          • Item Group
            • Group States
            • Create Item Group
            • List Item Groups
            • Get Item Group
            • Update Item Group
            • Delete Item Group
        • Listing
          • State Diagram
          • Get Listings
          • Create Listing
          • Get Listing
          • Update Listing
          • Delete Listing
        • Media
          • State Diagram
          • Create Product Media
          • Get Product Media
          • List Product Media
          • Update Media
          • Publish Media
          • Unpublish Media
          • Mark Media For Review
          • Delete Media
        • Document
          • State Diagram
          • Create Document
          • Get Document
          • List Documents
          • Update Document
          • Delete Document
          • Publish Document
          • Mark Document For Review
          • Unpublish Document
        • Terms & Conditions
          • State Diagram
          • Create Terms
          • List Terms
          • Get Terms
          • Update Terms
          • Mark Terms For Review
          • Publish Terms
          • Unpublish Terms
        • Variants
          • Create Variant
          • List Variants
          • Delete Variant
          • Get Variant for Terms
          • Mark Variant for Review
          • Publish Variant
          • Unpublish Variant
        • Authorization
          • State Diagram
          • List Authorizations
          • Create Authorization
          • Get Authorization
          • Update Authorization
          • Delete Authorization
        • Templates
          • State Diagram
          • Create Template
          • List Templates
          • Update Template
          • Get Template
          • Delete Template
        • Pricelist
          • State Diagram
          • Create Pricelist
          • List Pricelists
          • Get Pricelist
          • Update Pricelist
        • Pricelist Item
          • State Diagram
          • List Pricelist Items
          • Get Pricelist Item
          • Update Pricelist Item
      • Commerce API
        • Agreements
          • State Diagram
          • List Agreements
          • Get Agreement
          • Create Agreement
          • Update Agreement
          • Render Agreement Template
          • List Agreement Attachments
          • Get Agreement Attachment
          • Create Agreement Attachment
          • Delete Agreement Attachment
        • Requests
          • State Diagram
          • List Requests
          • Create Request
          • Get Request
          • Update Request
          • Validate Request
          • Process Request
          • Query Request
          • Complete Request
          • Requests Messages
            • List Request Messages
            • Get Request Message
            • Create Request Message
          • Requests Attachments
            • List Request Attachments
            • Get Request Attachment
            • Create Request Attachment
            • Delete Request Attachment
        • Orders
          • State Diagram
          • List Orders
          • Get Order
          • Update Order
          • Create New Order
          • Validate Order
          • Process Order
          • Query Order
          • Complete Order
          • Fail Order
          • Delete Order
          • Render Order Template
        • Subscriptions
          • State Diagram
          • List Subscriptions
          • Get Subscription
          • Order Subscription
            • List Subscriptions
            • Get Order Subscription
            • Create Order Subscription
            • Update Order Subscription
            • Remove Order Subscription
      • Notifications API
        • Batch
          • List Batches
          • Create Batch
          • Get Batch
          • Get Batch Attachment
        • Category
          • State Diagram
          • List Categories
          • Create Category
          • Get Category
          • Update Category
          • Delete Category
          • Publish Category
          • Unpublish Category
        • Contact
          • State Diagram
          • List Contacts
          • Create Contact
          • Get Contact
          • Update Contact
          • Delete Contact
          • Block Contact
          • Unblock Contact
        • Message
          • State Diagram
          • List Messages
          • Get Message
        • Subscriber
          • State Diagram
          • List Subscribers
          • Get Subscriber
          • Disable Subscriber
          • Enable Subscriber
          • Update Subscriber
          • Get Contacts within Account and Category
        • Webhook API
          • List Webhooks
          • Get Webhook
          • Create Webhook
          • Update Webhook
          • Enable Webhook
          • Disable Webhook
          • Delete Webhook
      • Program API
        • Certificate
          • State Diagram
          • List Certificates
          • Create Certificate
          • Get Certificate
          • Update Certificate
          • Terminate Certificate
        • Enrollment
          • State Diagram
          • List Enrollments
          • Create Enrollment
          • Get Enrollment
          • Validate Draft Enrollment
          • Validate Querying Enrollment
          • Process Enrollment
          • Query Enrollment
          • Complete Enrollment
          • Fail Enrollment
          • Render Enrollment Template
          • List Enrollment Attachments
          • Get Enrollment Attachment
          • Create Enrollment Attachment
          • Update Enrollment Attachment
          • Delete Enrollment Attachment
        • Program
          • State Diagram
          • List Programs
          • Create Program
          • Get Program
          • Update Program
          • Delete Program
          • Publish Program
          • Unpublish Program
          • Update Program Settings
          • Program Parameter Groups
            • List Parameter Groups
            • Create Parameter Group
            • Get Parameter Group
            • Update Parameter Group
            • Delete Parameter Group
          • Program Parameters
            • Create Parameter
            • List Program Parameters
            • Update Program Parameter
            • Get Program Parameter
            • Delete Program Parameter
          • Program Document
            • List Documents
            • Create Document
            • Get Document
            • Delete Document
            • Update Document
            • Publish Document
            • Unpublish Document
          • Program Media
            • Create Media
            • List Media
            • Get Media
            • Update Media
            • Publish Media
            • Unpublish Media
            • Delete Media
          • Program Terms
            • Create Terms
            • List Terms
            • Delete Terms
            • Get Terms
            • Update Terms
            • Publish Terms
            • Unpublish Terms
          • Program Terms Variants
            • Create Variant
            • List Variants
            • Delete Variant
            • Get Variant for Terms
            • Update Variant
            • Publish Variant
            • Unpublish Variant
          • Program Templates
            • Create Program Template
            • List Program Templates
            • Update Program Template
            • Get Program Template
            • Delete Program Template
      • Spotlight API
        • Spotlight Object
          • Spotlight TopItem
          • List Spotlighted Objects
          • Invalidate Cache
          • Invalidate All Cache
        • Spotlight Query
          • List Spotlight Queries
          • Get Spotlight Query
          • Update Spotlight Query
    • Open Source
      • GitHub Projects
      • Code of Conduct
      • Contributor License Agreement
  • Design System
  • Help and Support
    • Contact Support
    • Status Page
    • YouTube Channel
    • Release Notes
      • Release Notes v4
      • Release Notes v3
      • Release Notes v2
      • Release Notes v1
    • Planned Maintenance
    • Platform FAQs
      • I have questions about billing
      • How do you handle purchase order numbers in subscription-based models?
      • What happens to an agreement when subscriptions expire or are terminated?
      • How do I change the language in my account?
      • How do I update my password?
      • Which browsers do you support?
      • I'm unable to view the Reserved Instance data
      • How do I set up SSO?
      • How do I configure conditional access policies?
      • How do I resolve AWS recommendation errors?
      • How does the platform connect to my Azure tenant?
      • I have questions about access tokens and consent
      • Why isn't my Azure billing data up to date?
      • How does the platform access my Microsoft tenant under CSP?
      • How do I connect the Microsoft tenant for data collection?
      • My 365 Analytics report is empty
      • How to create service accounts for 365 Analytics reporting
      • What data do you collect for 365 Analytics?
      • What is 365 Analytics delegation and policy control?
    • Terms of Use
Powered by GitBook
LogoLogo

Company

  • About SoftwareOne
  • Careers
  • Media Releases

Policies

  • Codes of Conduct
  • Privacy Statement
  • Terms & Conditions

Resources

  • Status
  • Partner Program

© 2025 SoftwareOne. All rights reserved.

On this page
  • CSP product types
  • CSP onboarding with SoftwareOne
  • CSP support options

Was this helpful?

Export as PDF
  1. EXTENSIONS

Microsoft CSP

PreviousRenewal ManagerNextSubscription States

Last updated 5 days ago

Was this helpful?

The Microsoft CSP program is designed to provide businesses with easy access to Microsoft's cloud services, such as Microsoft 365, Dynamics 365, and Azure, through certified partners.

Working with a CSP provider like SoftwareOne offers numerous benefits and ensures a smooth onboarding process. These include:

  • Tailored solutions - SoftwareOne can bundle Microsoft cloud services with additional offerings and services, creating customized solutions that meet specific business needs.

  • Expert support - Gain access to dedicated support from SoftwareOne's experts, who can help with everything from initial setup to ongoing management and technical issues.

  • Simplified billing - Enjoy the convenience of monthly billing and invoicing, making it easier to manage budgets and expenses.

  • Strategic guidance - SoftwareOne provides strategic guidance to help businesses optimize their use of Microsoft cloud services, ensuring they get the most value from their investment.

  • Scalability and flexibility - Easily scale services up or down based on business needs, with the flexibility to adapt to changing requirements.

CSP product types

In the CSP program, various product types (or service types) are available, each with unique benefits and constraints:

  • License-based products (online services) - Licenses for products such as Office 365 E3 are User Subscription Licenses; you need one license for each user. These products are also known as seat-based offers or license-based services and include all the Office 365, Microsoft 365, Dynamics 365, and Windows 365 products. When an order for a seat/license-based service is placed, a subscription is created. This is essentially a container that holds the licenses that have been ordered. A subscription may only contain a single license type (for example, Office 365 E3) associated with a single commitment term (for example, 1 year) and a single billing frequency (for example, annual).

  • Usage-based (Azure Plan and Entitlements) - The Azure Plan New Commerce experience gives CSP providers access to Azure services at pay-as-you-go (PAYG) rates for CSP clients under the Microsoft Customer Agreement. This plan simplifies the purchase experience. You can have multiple Azure subscriptions in an Azure plan. In this new commerce experience for Azure, Microsoft has aligned to a single global pricing principle, enabling CSP providers to offer Azure at the published prices.

  • Software subscriptions - Software Subscriptions are available for Windows Server and SQL Server, and for a fixed subscription term of either 1 or 3 years. They give access to the Azure Hybrid Benefit, which means that you may install the products on-premises or use them to license the products within an Azure virtual machine. See to learn more.

  • Perpetual software - Perpetual software licenses are licenses for on-premises Microsoft products that you acquire in perpetuity. In the CSP program, the software is license-only (L-only) and does not include the option to add Software Assurance (SA). See to learn more.

  • Government community cloud - Microsoft Government Community Cloud (GCC) is an elite, purpose-built cloud environment designed exclusively for US federal, state, local, and tribal governments, and contractors managing data on behalf of the US government. See to learn more.

CSP onboarding with SoftwareOne

The Marketplace Platform lets you manage your onboarding process for Microsoft cloud services, from creating a Microsoft organization tenant to accepting the Microsoft Customer Agreement, and more. You can also track your Microsoft subscription purchases and manage the entire subscription lifecycle through the Marketplace Platform.

The following steps are involved in your CSP onboarding with SoftwareOne:

1

Creating a Microsoft organization tenant

  1. Consultation - SoftwareOne begins with a consultation to understand your business needs and goals.

  2. Setup - SoftwareOne creates a Microsoft organization tenant for your business. This tenant acts as a dedicated instance within Microsoft's cloud, housing all users, resources, and data.

  3. Configuration - SoftwareOne configures the tenant to align with your business requirements, ensuring optimal setup for security, compliance, and performance.

2

Accepting the Microsoft Customer Agreement

  1. Understanding Terms - SoftwareOne guides you through the Microsoft Customer Agreement, explaining the terms and conditions for using Microsoft’s cloud services.

  2. Agreement Acceptance - SoftwareOne assists you in accepting the agreement, which simplifies the purchasing process and provides clear terms regarding service usage, data privacy, and compliance.

3

Service provisioning and integration

  1. Service Activation - Once the tenant is set up and the agreement is accepted, SoftwareOne provisions the required Microsoft cloud services for your business.

  2. Integration - SoftwareOne integrates these services with your existing systems, ensuring seamless operation and minimal disruption to your business activities.

  3. Customization - SoftwareOne can further customize the services to meet specific needs, such as setting up user roles, permissions, and additional configurations.

4

Ongoing support and management

  1. Training - SoftwareOne provides training to ensure your team can effectively use the new services.

  2. Continuous Support - SoftwareOne offers ongoing support to address any issues and provide updates, helping your business adapt and grow with the evolving cloud landscape.

  3. Optimization - Regular reviews and optimization services are provided to ensure you continue to get the most out of your Microsoft cloud investment.

CSP support options

When you buy Microsoft licenses or Azure cloud services through SoftwareOne's Microsoft CSP agreement, you automatically gain access to SoftwareOne Services Support.

SoftwareOne Services Support is a comprehensive technical support ecosystem that accompanies Microsoft licenses and Azure cloud services purchased through SoftwareOne's Microsoft CSP Agreement. This support begins as soon as your license is activated and continues for the duration of your subscription.

For details on how to contact SoftwareOne Services Support and to understand the minimum requirements for receiving full support services, see .

Software Subscriptions
Perpetual software
Microsoft GCC
Support Options for CSP