Platform Overview

What is the Marketplace Platform?

The Marketplace Platform represents a modern approach to software procurement, offering a comprehensive set of modules and features that simplify software procurement for enterprises.

It's designed to simplify the complexity of managing relationships and building a digital business network that connects clients with vendors in a consistent manner, providing standardized billing capabilities, streamlined procurement processes, centralized vendor management, and more.

The platform’s functionality is further augmented by a public API and SDK, which enables automation and allows developers and system integrators to access the platform programmatically.

Why use the Marketplace Platform?

The Marketplace Platform is a two-sided platform designed for clients to easily procure software, manage their purchases, and for vendors to sell their software solutions globally.

For clients, the Marketplace Platform simplifies SaaS purchases and optimizes procurement workflows through the Client Portal. This portal is a centralized hub, allowing clients to digitize the procurement journey. It offers an intuitive interface and functionalities that streamline various buying processes.

As a client, here's what you can do with our platform:

• Access Product Catalog - Discover products from the world's leading software vendors and find everything you need in one centralized location.

• Manage Orders - View, track, and manage your orders while getting extended information about each order on the order detail page.

• Manage Subscriptions - Self-manage your subscriptions, including cancellations and renewals, and access relevant documents, such as terms and conditions.

• Access Your Agreements - Access all of your agreements in one place and manage (rename or terminate) them easily through the dedicated Agreements module.

• Manage Account Settings - Review your account settings, invite new members to your account, create groups to manage user permissions, and manage users and other entities.

• Manage Your Profile - Manage your profile through password resets, profile updates, and more.

• Create Requests - Contact the SoftwareOne business experts or software vendors directly through the platform and track all contact requests you create.

For vendors, the Marketplace Platform offers a way to set up and configure products through the Vendor Portal, making them available in the SoftwareOne Marketplace. Additionally, products can be configured to capture new leads.

As a vendor, you can use our platform to do the following:

• Define Products - Configure products manually or through integrations, configure product parameters and sell your products globally to over 65,000 SoftwareOne clients across various industries.

• Manage Catalog Information - Effortlessly manage all your product data in one place, and enhance your product listings and messaging templates with ease.

• Manage Products and Prices - Update product pricing directly within the platform so that clients can see accurate pricing at all times.

• Fulfill Orders - Consistently manage all orders and fulfill them quickly and efficiently.