How to Change License Quantity

The Marketplace Platform gives you the flexibility to upsize or downsize your licenses at any time.

If you need more licenses, you can alter the subscription to add additional licenses. You can also lower the number of licenses if you no longer require all of your ordered licenses.

When reducing the number of licenses, the following rules apply:

• If your subscription contains only one item, you can't lower its quantity to zero. In this case, you must terminate the subscription.

• If your subscription contains multiple items, at least one item must have a quantity greater than zero. You can't change the quantity of all items to zero.

Adding or removing licenses

To add or remove licenses from a subscription:

1. Navigate to the Subscriptions page.

2. Select the required subscription.

3. On the subscription details page, select Edit to start the Edit subscription wizard.

4. In the Items step, update the quantity in the New qty field. You'll notice that the sales price of the subscription changes as you adjust the quantity. When done, select Next.

5. In the Details step, add or update the reference ID and your comments. Then, select Next.

6. In the Review step, check the details and select Place Order.

A change order is created in the system and sent to the vendor for processing. The new change order is also displayed in your list of orders on the Orders page.

When the change order is being processed, the status of the subscription and the agreement change to Updating. This indicates that the agreement is temporarily locked, and no further orders can be placed under this agreement until the change order is completed.