How to Change the Number of Licenses

Increase or reduce the licenses for your subscription.

The Marketplace Platform allows you to easily manage your licenses.

If you need more licenses, you can alter the subscription to add additional licenses. You can also reduce the number of licenses if you no longer require them. When reducing licenses, the following rules apply:

• If your subscription contains only one item, you can't reduce its quantity to zero. In this case, you must terminate the subscription.

• If your subscription contains multiple items, at least one item must have a quantity greater than zero. You can't change the quantity of all items to zero.

Increasing or reducing the number of licenses

To increase or reduce the number of licenses:

1. Navigate to the Subscriptions page, then select the required subscription.

2. On the subscription details page, select Edit.

3. In the Edit subscription wizard, complete the following steps:

   1. Items - Increase or reduce the quantity in the New qty field. You'll notice that the sales price of the subscription changes as you adjust the quantity. When done, select Next.

      
   2. Details - Provide additional details as necessary. Select Next.

   3. Review - Verify the order details and select Place order to submit your order.

   4. Summary - Select View details to go to the order details page. Otherwise, select Close.

A change order is created and sent to the vendor for processing. The new order is also displayed in your list of orders on the Orders page.

When the change order is being processed, the status of the subscription and the agreement change to Updating. This indicates that the agreement is temporarily locked, and no further orders can be placed under this agreement until the change order is completed.