Terminate All Subscriptions in Your Agreement

In this tutorial, you will learn how to terminate all of your Microsoft subscriptions that are associated with a specific agreement.

As subscriptions are tied to agreements, the only way you can cancel all the subscriptions is by placing a termination order for that agreement.

Prerequisites

Before starting this tutorial, make sure that the agreement you wish to terminate is active. Agreements in any other state cannot be terminated.

You must also be familiar with how to navigate the platform to find and access the required agreement.

Implementation

1

Open the agreement containing subscriptions to terminate

Navigate to the Agreements page. Then, select the agreement you want to terminate.

On the agreement details page, select the arrow and choose Terminate to launch the Terminate agreement wizard.

2

Complete the steps in the Terminate Agreement wizard

1. In the Items step, check that all subscriptions show the new quantity as 0 and select Next.

2. In the Order details step, enter the reference information for the agreement and the termination order, then select Next.

3. In the Review order step, review the order details. When done, select Place order to submit the termination order.

4. In the Summary step, select View order to navigate to the order details page. Otherwise, select Close.

Next steps

A termination order is created for the agreement and submitted to the vendor for processing.

After you place the order, the agreement status changes from Active to Updating. You will not be able to place any additional orders under this agreement.

Once the termination order is processed, the status of the agreement and all subscriptions within the agreement will change to Terminated.