# Status page

Our [Status Page](https://status.platform.softwareone.com/) is a central source of information about the current status of the Marketplace Platform. Here's why it's important:

* **Real-time updates** - Get real-time updates on the platform's operational status, including uptime, performance metrics, and ongoing incidents or maintenance.
* **Incident reporting** - Stay informed about issues affecting your platform use, such as downtime, service disruptions, or degraded performance.
* **Scheduled maintenance** - Be aware of any scheduled maintenance activities that could impact your access to the platform.
* **Historical data** - Review the history of past incidents and maintenance activities to understand the platform's reliability and stability.

### When to check the Status page

If you are encountering issues while using the Marketplace Platform, we recommend checking the Status page. This can help you determine if a known issue is affecting the platform.

### How to use the Status page

The Status page shows the current status of the platform, including the status of our APIs and user documentation. It also provides a quick overview of the uptime for each component.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/help-and-support/status-page.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
