Marketplace Platform v4 is live! See the release notes for new features and enhancements:
Release Notes
Marketplace Platform
Sign InJoin
  • Home
  • Marketplace Platform
    • Platform Overview
    • Getting Started
      • Key Concepts
      • Platform Interface
        • Manage Notification Preferences
        • View Object Spotlight
        • Customize the Data Grid
        • View Information Cards
        • Switch Accounts
        • Manage Your Profile
        • Mark Favorite Pages
      • Marketplace for Clients
        • How to Buy Products in the Marketplace
        • How to Filter Your Orders
        • How to Manage Your Subscriptions
        • How to Change License Quantity
        • How to Add Items to Your Agreement
        • How to Manage Your Account Settings
        • How to Split Billing Across Buyers
        • How to Invite Users to Your Account
      • Marketplace for Partners
        • What is Partners Management?
        • How to Configure Licensees For Resale
        • How to Order Products for Resale
  • MODULES & FEATURES
    • Inventory
      • Invoices
      • License Agreements
      • Software Downloads
      • Orders
      • Quotes
        • Create and Manage Quotes
      • Software Assets
        • Enable or Disable Software Assets
        • View Software Assets
        • Export Software Assets
        • Import Software Assets
    • Marketplace
      • Agreements
        • Agreement States
        • Terminate Agreement
        • Rename Agreement
        • Update Additional Client ID
        • View and Download Attachments
      • Billing
        • Understand Your Billing Documents
        • Statements
          • Download Statements
        • Split Billing
          • Configure Buyers for Split Billing
          • Set Up Split Billing Allocation
          • Edit Split Billing
          • Split Billing for Change Orders
          • Review Split Billing Configuration
          • Specify PO Numbers for Split Billing
      • Certificates
        • Certificate States
        • Add Certificate
        • Request Certificate
        • Rename Certificate
      • Enrollments
        • Enrollment States
        • Manage Querying Enrollments
        • Renew Your Enrollment
      • Orders
        • Order States
        • Save Orders for Later
        • Delete Orders
        • Submit Your Saved Orders
        • Manage Order Notes
        • Change Your Order's Status to Processing
        • Send Order Reminder Email
      • Products
      • Programs
      • Requests
        • Request States
        • Create New Requests
        • Add Messages to Your Request
        • Add or Remove Attachments
        • Change Your Request's Status to Processing
      • Subscriptions
        • Subscription States
        • Buy Subscriptions
        • Edit Subscription Name
        • Edit Subscription Client ID
        • Terminate Subscriptions
        • Manage Automatic Renewals
    • Other Tools
      • Collaboration Site
      • Dashboards
      • Reports
        • Consumption Alerts
        • Cloud Journey Report
        • Customized Spend Reports
        • Microsoft Services Provider License Agreement (SPLA) Report
        • Office365 Spend Report
        • Spend Reports - Consumption Overview
        • ServiceNow Asset Report
        • USU License Agreement Report
        • Reservation Monitoring - Cloud Reserved Instances
    • Procurement
      • Buy Products and Services
      • Procurement Workbench
        • View and Manage Software Transactions
      • Enterprise Agreements
        • Enterprise Agreement TrueUp
      • Purchase Approval Setup
        • Create Approval Groups
        • Create Approval Workflows
        • Delete Workflow Rules
      • Special Quotes
      • Service Provider Dashboard
    • Settings
      • Account
        • Update Account Details
      • API Tokens
        • Token States
        • Create API Token
        • Edit API Token
        • Copy API Token
        • Delete API Token
        • Enable or Disable API Token
      • Audit Trail
      • Buyers
        • Edit Buyers
        • Enable or Disable Buyers
      • Groups
        • Group States
        • Create New Group
        • Edit Group
        • Delete Group
        • Restrict Groups to Certain Buyers
      • Licensees
        • Licensee States
        • Create Licensee
        • Edit Licensee
        • Enable or Disable Licensee
      • Notifications
        • Notification States
        • Configure Recipients
        • Enable or Disable Categories
        • View Notification Messages
      • Sellers
      • Users
        • User States
        • Respond to Invitations
        • Add New Users
        • Edit Users
        • Remove Users
        • Manage User Invitations
  • EXTENSIONS
    • Adobe VIP Marketplace
      • Migrate from Adobe VIP
      • Downsize and Termination Policies
      • Common Error Messages
      • Tutorials
        • Order Adobe Subscriptions
        • Order New Adobe Items
        • Rename Adobe Subscription
        • Downsize Adobe Subscription
        • Upsize Adobe Subscription
        • Terminate Adobe Subscription
        • Terminate All Adobe Subscriptions
      • Webinars and Videos
      • FAQs
        • How do I activate my VIP Marketplace agreement?
        • What happens if I terminate my Adobe subscription?
      • Release Notes
      • Terms and Conditions
    • Cloud Tools
      • 365Simple
      • AzureSimple
      • Budgets
        • Create Reporting Period
        • Create Custom Group Budgets
        • Create Per-Provider Budgets
        • View Budgets
        • Request to Create or Update Budgets
        • Edit Budget Utilization Alerts
      • Chargebacks
        • About Chargebacks
      • Cloud Cost Optimization
      • Cloud Tenant Setup
        • Azure Onboarding
          • Activate an Azure EA or MPSA Account
          • Add an Azure MCA Account
          • Integrate Your Microsoft Tenant Manually
          • Complete Your Microsoft 365 or Microsoft Azure Activation
          • Assign Reader and Tag Contributor Roles (single subscription)
          • Assign Reader and Tag Contributor Roles (multiple subscriptions)
          • Migrate to Azure Cost Management APIs
          • Assign Azure Subscription Owner Rights
      • Custom Groups
        • Create Custom Groups
      • Pricelist Center
        • View and Add Prices
      • Recommendations
        • View Recommendations
        • Manage Recommendations
        • Azure Recommendations
        • AWS Recommendations
        • Office 365 Recommendations
      • Simple for AWS
      • Tags and Resources
      • Utilization
      • Release Notes
    • FinOps for Cloud
    • ITAM Tools
      • Renewal Manager
    • Microsoft CSP
      • Azure Lighthouse
        • Assign Subscription Owner Role
        • Complete Azure Lighthouse Onboarding
      • Granular Delegated Admin Privileges
        • Role Assignment and GDAP Configuration
        • Accept a GDAP Relationship Request
        • GDAP and Partner Relationship Request Considerations
      • Microsoft NCE
        • About Subscription Coterminosity
        • Coterming Subscriptions
        • Subscription End Date Errors
      • Microsoft GCC
      • Perpetual Software
        • About Perpetual Software Orders
        • Manage Perpetual Software Orders
      • Software Subscriptions
        • Manage Software Subscriptions
      • Renewal Management
      • Tutorials and Videos
        • Microsoft 365
          • Order Microsoft 365 Subscription For New Tenant
          • Order Microsoft 365 Subscription For Existing Tenant
          • Buy More Licenses for Microsoft 365 Subscription
          • Add New Products to Your CSP Agreement
          • Terminate All Subscriptions in Your Agreement
          • Terminate a Single Subscription
        • Microsoft Azure
          • Order Azure Subscription For New Tenant
          • Order Azure Subscription For Existing Tenant
          • Order Additional Microsoft Azure Subscriptions
        • Perpetual Software
          • Buy Perpetual Software Licenses
          • Order Additional Perpetual Software Licenses
      • FAQs
        • My order contains Azure reservations and savings plan items
        • What is offer attestation?
        • How do I establish a partner relationship with SoftwareOne?
        • How can I reduce my subscription quantities?
        • How do I troubleshoot Lighthouse activation errors?
        • What happens if I cancel my Microsoft subscription?
      • Release Notes
  • Developer Resources
    • REST API
      • Resource Query Language
      • Errors Handling
      • OpenAPI Specification
      • Accounts API
        • Account
          • List Accounts
          • Create Account
          • Enable Account
          • Disable Account
          • Activate Account
          • Get Account
          • Update Account
          • Validate Account
          • Get Account Icon
        • Buyer
          • List Buyers
          • Create Buyer
          • Enable Buyer
          • Disable Buyer
          • Get Buyer
          • Update Buyer
          • Delete Buyer
          • Validate Buyer
        • Seller
          • List Sellers
          • Get Seller
          • Create Seller
          • Update Seller
          • Activate Seller
          • Deactivate Seller
          • Disable Seller
          • Delete Seller
        • Licensee
          • List Licensees
          • Get Licensee
          • Create Licensee
          • Update Licensee
          • Delete Licensee
          • Enable Licensee
          • Disable Licensee
        • Module
          • List Modules
        • Users
          • List Users
          • Get User
          • Set User Password
          • Update User
          • Unblock User
          • Block User
        • User Groups
          • List User Groups
          • Get User Group
          • Create User Group
          • Update User Group
          • Delete User Group
        • Account User
          • List Account Users
          • Get Account User
          • Create Account User
          • Assign User to a Group
          • Update User to Group Assignment
          • Remove User
          • Accept User Invitation
          • Resend User Invitation
          • Send New Invitation
          • Delete Account User
        • API Tokens
          • List Tokens
          • Create Token
          • Get Token
          • Update Token
          • Delete Token
          • Enable Token
          • Disable Token
      • Billing API
        • Journal
          • List Journals
          • Create Journal
          • Get Journal
          • Delete Journal
          • Upload Journal Charges
          • Submit Journal
          • Regenerate Journal
          • Inquire Journal
          • Accept Journal
          • Get Sellers for a Journal
        • Journal Attachment
          • List Journal Attachements
          • Create Journal Attachment
          • Get Journal Attachment
          • Delete Journal Attachment
        • Ledger
          • List Ledgers
          • Update Ledger
          • Get Ledger
          • Recalculate Ledger
          • Accept Ledger
        • Statement
          • List Statements
          • Get Statement
          • Retry Failed Statement
          • Recalculate Statement
          • Cancel Statement
        • Invoice
          • List Invoices
          • Get Invoice
          • Update Invoice
        • Custom Ledger Object
          • List Custom Ledgers
          • Get Custom Ledger
          • Create Custom Ledger
          • Update Custom Ledger
          • Delete Custom Ledger
          • Upload Charges for Custom Ledger
          • Accept Custom Ledger
      • Audit API
        • Audit Record
          • List Audit Records
          • Create Audit Record
          • Get Audit Records
        • Audit Event Type
          • List Audit Event Types
      • Commerce API
        • Agreements
          • List Agreements
          • Get Agreement
          • Create Agreement
          • Update Agreement
          • Render Agreement Template
        • Agreements Attachments
          • List Agreement Attachments
          • Get Agreement Attachment
          • Create Agreement Attachment
          • Delete Agreement Attachment
        • Requests
          • List Requests
          • Create Request
          • Get Request
          • Update Request
          • Validate Request
          • Process Request
          • Query Request
          • Complete Request
        • Requests Messages
          • List Request Messages
          • Get Request Message
          • Create Request Message
        • Requests Attachments
          • List Request Attachments
          • Get Request Attachment
          • Create Request Attachment
          • Delete Request Attachment
        • Subscriptions
          • List Subscriptions
          • Get Subscription
        • Orders
          • List Orders
          • Get Order
          • Update Order
          • Create New Order
          • Validate Order
          • Process Order
          • Query Order
          • Complete Order
          • Fail Order
          • Delete Order
          • Render Order Template
        • Order Subscription
          • List Subscriptions
          • Get Order Subscription
          • Create Order Subscription
          • Update Order Subscription
          • Remove Order Subscription
      • Catalog API
        • Product
          • Product States
          • Create Product
          • Get Product
          • List Products
          • Update Product
          • Delete Product
          • Mark Product for Review
          • Publish Product
          • Unpublish Product
          • Update Product Settings
        • Parameter
          • Parameter States
          • Create Product Parameter
          • List Product Parameters
          • Update Product Parameter
          • Get Product Parameter
          • Delete Product Parameter
        • Parameter Group
          • Parameter Group States
          • Create Parameter Group
          • List Parameter Groups
          • Get Parameter Group
          • Update Parameter Group
          • Delete Parameter Group
        • Items
          • Item States
          • Create Item
          • List Items
          • Update Item
          • Get Item
          • Delete Item
          • Mark Item For Review
          • Publish Item
          • Unpublish Item
        • Documentation
          • Documentation States
          • Create Document
          • Get Document
          • List Documents
          • Update Document
          • Delete Document
          • Publish Document
          • Mark Document For Review
          • Unpublish Document
        • Media
          • Media States
          • Create Product Media
          • Get Product Media
          • List Product Media
          • Update Media
          • Publish Media
          • Unpublish Media
          • Mark Media For Review
          • Delete Media
        • Terms & Conditions
          • Terms & Conditions States
          • Create Terms
          • List Terms
          • Get Terms
          • Update Terms
          • Mark Terms For Review
          • Publish Terms
          • Unpublish Terms
        • Variants
          • Create Variant
          • List Variants
          • Delete Variant
          • Get Variant for Terms
          • Mark Variant for Review
          • Publish Variant
          • Unpublish Variant
        • Templates
          • Templates States
          • Create Template
          • List Templates
          • Update Template
          • Get Template
          • Delete Template
        • Pricelists
          • Pricelist States
          • Pricelist Item States
          • Create Pricelist
          • List Pricelists
          • Get Pricelist
          • Update Pricelist
          • List Pricelist Items
          • Get Pricelist Item
          • Update Pricelist Item
      • Spotlight Objects API
        • Spotlight Object
          • Spotlight TopItem
          • List Spotlighted Objects
          • Invalidate Cache
          • Invalidate All Cache
        • Spotlight Query
          • List Spotlight Queries
          • Get Spotlight Query
          • Update Spotlight Query
    • Open Source
      • GitHub Projects
      • Code of Conduct
      • Contributor License Agreement
  • Design System
  • Help and Support
    • Contact Support
    • Status Page
    • YouTube Channel
    • Release Notes
      • Release Notes v4
      • Release Notes v3
      • Release Notes v2
      • Release Notes v1
    • Planned Maintenance
    • Platform FAQs
      • I have questions about billing
      • How do you handle purchase order numbers in subscription-based models?
      • What happens to an agreement when subscriptions expire or are terminated?
      • How do I change the language in my account?
      • How do I update my password?
      • Which browsers do you support?
      • I'm unable to view the Reserved Instance data
      • How do I set up SSO?
      • How do I configure conditional access policies?
      • How do I resolve AWS recommendation errors?
      • How does the platform connect to my Azure tenant?
      • I have questions about access tokens and consent
      • Why isn't my Azure billing data up to date?
      • How does the platform access my Microsoft tenant under CSP?
      • How do I connect the Microsoft tenant for data collection?
      • My 365 Analytics report is empty
      • How to create service accounts for 365 Analytics reporting
      • What data do you collect for 365 Analytics?
      • What is 365 Analytics delegation and policy control?
    • Terms of Use
Powered by GitBook
LogoLogo

Company

  • About SoftwareOne
  • Careers
  • Media Releases

Policies

  • Codes of Conduct
  • Privacy Statement
  • Terms & Conditions

Resources

  • Status
  • Partner Program

© 2025 SoftwareOne. All rights reserved.

On this page
  • Key benefits
  • Is Adobe VIP Marketplace right for you?
  • Getting Started
  • Become a VIP Marketplace member
  • Adding licenses
  • Assigning licenses
  • Volume discounts
  • Qualify for volume discounts with a single purchase
  • Qualify for volume discount at renewal
  • Important information
  • VIP ID: Your organization’s account ID
  • Account anniversary date
  • Daily proration
  • Renewals
  • Returns
  • Cancellation
  • Regional deployment

Was this helpful?

Export as PDF
  1. EXTENSIONS

Adobe VIP Marketplace

PreviousManage User InvitationsNextMigrate from Adobe VIP

Last updated 16 days ago

Was this helpful?

We are thrilled to announce that Adobe has recognized SoftwareOne EMEA as a 'Highly Commended' partner. We are honored to receive this special commendation and look forward to continuing the partnership and delivering value to our clients through the SoftwareOne Marketplace Platform.

Adobe VIP Marketplace is Adobe’s new licensing program that will replace Adobe VIP.

VIP Marketplace is designed to make purchasing and managing Adobe software licenses easier. It provides streamlined automated purchasing, provisioning, and billing, and allows SoftwareOne to resell Adobe licenses through the Marketplace Platform.

Various term-length options, volume discounts, and product offerings enable clients (VIP Marketplace members) and organizations of all sizes to meet their needs by purchasing as many licenses as needed in one flexible transaction.

After your initial order has been set up with SoftwareOne, you can manage your licenses through the Marketplace Platform, which works seamlessly with the .

Key benefits

As the next evolution of the VIP buying program, the Adobe VIP Marketplace program delivers a more customized and streamlined system. It enables SoftwareOne to sell Adobe products in the SoftwareOne Marketplace to provide a simpler, automated, and efficient experience.

The flexibility and breadth of the program allow SoftwareOne to put together desirable proposals, with software as a key element, and execute plans seamlessly on an ongoing basis.

  • Adobe is included with many other vendors in the SoftwareOne Marketplace for a one-stop shop experience.

  • Bundles and services are easily available.

  • Better overall experience from quicker purchasing to easier license management, with no disruption due to missed or delayed renewals.

Is Adobe VIP Marketplace right for you?

VIP Marketplace is the primary Adobe buying program for SoftwareOne clients, except for VIP members in China.

Getting Started

Become a VIP Marketplace member

After you place an order with your reseller, you will receive an invitation to accept the terms and conditions for VIP Marketplace. Once you’ve accepted the terms and conditions, you can manage your licenses and begin deploying them to users immediately in the Adobe Admin Console.

If you are currently a member of the Value Incentive Plan, you can move seamlessly to the VIP Marketplace to benefit from features like automatic renewal.

Contact SoftwareOne for details on transitioning to VIP Marketplace.

Adding licenses

To add licenses to your VIP Marketplace account, you have the following options:

  • Add the license to the Marketplace Platform.

  • Add the license in the Admin Console (also known as Purchase Authorization), and then place a corresponding order in the Marketplace Platform within 7 days. If no order is placed in the Marketplace Platform, Adobe will automatically remove the license after 7 days.

To reduce the effort associated with adding licenses, we recommend using the first option. Fulfillment is simple and quick in the Marketplace Platform.

Assigning licenses

The Adobe Admin Console is an online tool that allows organizations to manage their users as well as the assignment and reassignment of Adobe licenses. The member of your organization who received the welcome email and accepted the VIP Marketplace terms and conditions is the first person who will have access to your organization’s Admin Console.

Once this person accesses the Admin Console, they can begin managing licenses and users, along with granting administration rights to other members of their organization.

Volume discounts

You can save more as a VIP Marketplace Member when your organization qualifies for volume discounts. Purchase 10 or more licenses during a subscription term to qualify.

Your discount increases as you purchase more licenses.

Discount level
Commitment term
License quantity
Discount

1

1 Year

1 - 9

No

2

1 Year

10 - 49

Yes

3

1 Year

50 - 99

Yes

4

1 Year

100+

Yes

12

3 Year

10 - 49

Yes

13

3 Year

50 - 99

Yes

14

3 Year

100+

Yes

Qualify for volume discounts with a single purchase

As a VIP Member with fewer than 10 licenses, you can automatically qualify for volume discounts with a single order of 10 or more licenses. Place an order for the minimum license quantity for your preferred discount level, and your membership will automatically receive the respective volume discount.

Qualify for volume discount at renewal

You can qualify for volume discounts with your renewal order. Your volume discount is automatically calculated based on the licenses renewed in your auto-renewal order.

If your renewal total is 10 licenses or more, then that renewal order and subsequent orders of any size qualify for the volume discount earned at renewal. You can add more licenses to achieve the 50- and 100-license thresholds for higher discounts.

Important information

VIP ID: Your organization’s account ID

Your VIP ID is a unique number that identifies your organization as a member of VIP Marketplace. Keep track of this number so you can provide it to your reseller when placing orders or asking questions about your account. This number is confidential information for your organization and will remain effective while you are a VIP Marketplace Member.

Account anniversary date

Your VIP Marketplace anniversary date is set to be 12 months from the date of your initial order. If you are migrating from Adobe VIP, your anniversary date will be the same as it was under VIP.

Daily proration

Additional licenses may be added at any time after your initial order. The anniversary date for your additional licenses will be listed on the order confirmation email and in the Account tab in the Adobe Admin Console. Add-on licenses are prorated for the length of time they will be used until your next anniversary date. Your licenses will be renewed on the anniversary date, and changes to your Adobe subscriptions must be made before this date.

Renewals

Licenses purchased through VIP Marketplace automatically renew for the following year. Your annual subscription will automatically renew with Adobe on your anniversary date at the current sales price in effect for your qualifying discount level (prices subject to change), unless SoftwareOne cancels with Adobe at least 3 days before your anniversary date.

If you opt out of automatic renewal by terminating a subscription or agreement, your licenses will be deactivated at your next anniversary date. A reminder notification will be sent before any licenses are deactivated, and you may update your renewal settings by placing an order in the SoftwareOne Marketplace at least 3 days before the anniversary date.

For example, if in your current term, you are at discount level 2 (10-49 licenses) and in your renewal term, your auto-renewal order is for 50-99 licenses, you would receive the level 3 discount. Also, if in your current term, your Adobe product offer is based on promotional pricing, then in your renewal term, your Adobe product offer will be based on standard pricing because the promotional pricing has expired.

Returns

Returns are accepted if the entire order is returned and if the licenses are not currently in use. You must make the return request with SoftwareOne within 14 days of placing the order.

RETURNS FOR CUSTOMERS MIGRATING FROM VIP TO VIP MARKETPLACE

If the VIP Member has any VIP orders that are eligible for return, then such orders may no longer be returned after migration to the VIP Marketplace. Upon migration to VIP Marketplace, the VIP Member waives any rights to return for such orders.

Cancellation

Once you are enrolled in VIP Marketplace, your membership remains effective until any of the following conditions occur:

  • You choose to leave the program by giving a 30-day notice of cancellation to SoftwareOne.

  • Adobe terminates the program.

  • Your membership is terminated due to a breach of the program terms and conditions.

The program terms and conditions are subject to change at any time. You will be presented with updated terms and conditions the next time you log in to the Adobe Admin Console if there are any changes.

Regional deployment

VIP Members must purchase for the country where their team members reside. For team members residing in Europe, “country” shall mean Europe. In this case, “Europe” means EU Member countries Iceland, Liechtenstein, Norway, Switzerland, and the UK. To the extent there is inconsistency between this restriction and terms stated in an applicable end-user license agreement, this restriction shall govern.

This page has been created with information from .

For VIP Marketplace members, the VIP Marketplace terms apply in addition to the VIP Program Guide for commercial and government. Where there is a conflict between the and the VIP Marketplace terms, the VIP Marketplace terms will govern.

Adobe VIP Marketplace: Overview and Terms
VIP Program Guide
Adobe Admin Console
Video: What is Adobe VIP Marketplace?
Page cover image