# Requests A request in the Marketplace Platform represents a pre-sale inquiry. This can include queries about products, subscriptions, pricing, billing, product availability, and more. Client account users can create new requests through the **Products** page and track existing queries through the **Requests** page. The page displays all requests, including requests that are raised by other members in your account. You can view and manage your requests from the **Requests** page in the platform.

## Viewing request details The details page of a request gives you in-depth information about the request. To open the details page, select the request on the **Requests** page.

On the request details page, you can view the request's general information, including the product for which you raised the request and the request status. The details page also contains these tabs:

Tab	Description
Activity	Displays the activity information, including the message history for the request. Clicking Add message allows you to add a new message to the conversation.
Parameters	Displays the request parameters. Parameters are for viewing only and can't be edited.
Attachments	Displays all the files attached to the request. You can also add and manage attachments.
Details	Displays the additional IDs and the timestamps of all changes made to the request

## Additional actions From the details page, you can complete the following tasks: * [Add a message to the conversation](/modules-and-features/marketplace/requests/add-a-message.md) * [Set your request from Querying to Processing](/modules-and-features/marketplace/requests/set-request-to-processing.md) * [Add and manage the files attached to a request](/modules-and-features/marketplace/requests/add-and-manage-attachments.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.platform.softwareone.com/modules-and-features/marketplace/requests.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.