Add Messages to Your Request
Last updated
Last updated
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If you created a request through the platform and wish to add a message to your interaction with the vendor or SoftwareOne, you can do this through the Add Message option on the request details page.
When adding a new message, note the following points:
The new message you add to the conversation will be visible to all members of your account.
You can add a message regardless of the request's status.
Follow these steps to add a new message:
On the Requests page (Marketplace > Requests), select the required request. The request details page is displayed.
On the Activity tab, click Add message. The Add message dialog box is displayed.
Type your message and then click Add. You can format the text, and add links, and insert images by clicking 
. Your message will be added and displayed on the Activity tab.
