> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/marketplace/requests/add-a-message.md).

# Add messages to your request

If you created a request through the platform and wish to add a message to your interaction with the vendor or SoftwareOne, you can do this through the **Add Message** option on the request details page.

When adding a new message, note the following points:

* The new message you add to the conversation will be visible to all members of your account. &#x20;
* You can add a message regardless of the request's status.

## Adding a message to a request

To add a new message:&#x20;

1. Navigate to the **Requests** page and select the required request.
2. On the request details page, select the **Activity** tab, and then select **Add message**.

<figure><img src="/files/8aBaLZutmDrhrlJXyvbE" alt=""><figcaption><p>Add message option on the Activity tab</p></figcaption></figure>

3. In the **Add message** dialog, type your message and select **Add**. You can format the text, add links, and insert images by selecting <img src="data:image/png;base64,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" alt="<svg xmlns=&#x22;http://www.w3.org/2000/svg&#x22; height=&#x22;24px&#x22; viewBox=&#x22;0 -960 960 960&#x22; width=&#x22;24px&#x22; fill=&#x22;#5f6368&#x22;><path d=&#x22;M200-120q-33 0-56.5-23.5T120-200v-560q0-33 23.5-56.5T200-840h560q33 0 56.5 23.5T840-760v560q0 33-23.5 56.5T760-120H200Zm0-80h560v-560H200v560Zm40-80h480L570-480 450-320l-90-120-120 160Zm-40 80v-560 560Z&#x22;/></svg>" data-size="line">. Your message will be added and displayed on the **Activity** tab.

<figure><img src="/files/9PztezWF1kk1LrVutFaj" alt="" width="563"><figcaption><p>Add message dialog</p></figcaption></figure>


---

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