# Add messages to your request

If you created a request through the platform and wish to add a message to your interaction with the vendor or SoftwareOne, you can do this through the **Add Message** option on the request details page.

When adding a new message, note the following points:

* The new message you add to the conversation will be visible to all members of your account. &#x20;
* You can add a message regardless of the request's status.

## Adding a message to a request

To add a new message:&#x20;

1. Navigate to the **Requests** page and select the required request.
2. On the request details page, select the **Activity** tab, and then select **Add message**.

<figure><img src="/files/8aBaLZutmDrhrlJXyvbE" alt=""><figcaption><p>Add message option on the Activity tab</p></figcaption></figure>

3. In the **Add message** dialog, type your message and select **Add**. You can format the text, add links, and insert images by selecting <img src="data:image/png;base64,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" alt="<svg xmlns=&#x22;http://www.w3.org/2000/svg&#x22; height=&#x22;24px&#x22; viewBox=&#x22;0 -960 960 960&#x22; width=&#x22;24px&#x22; fill=&#x22;#5f6368&#x22;><path d=&#x22;M200-120q-33 0-56.5-23.5T120-200v-560q0-33 23.5-56.5T200-840h560q33 0 56.5 23.5T840-760v560q0 33-23.5 56.5T760-120H200Zm0-80h560v-560H200v560Zm40-80h480L570-480 450-320l-90-120-120 160Zm-40 80v-560 560Z&#x22;/></svg>" data-size="line">. Your message will be added and displayed on the **Activity** tab.

<figure><img src="/files/9PztezWF1kk1LrVutFaj" alt="" width="563"><figcaption><p>Add message dialog</p></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/modules-and-features/marketplace/requests/add-a-message.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
