Platform Interface
The Marketplace Platform is a SaaS application with three user interfaces, each catering to specific user types. These interfaces ensure that all actors can interact with the platform according to their specific requirements.
The platform provides three distinct user interfaces namely, the Client Portal, Vendor Portal, and Operations Portal.
Client Portal - Accessed by our clients and partners for software procurement.
Vendor Portal - Used by vendors for setting up and configuring products.
Operations Portal - Utilized by our internal SoftwareOne associates for administration-related activities.
Accessing the interface
The platform can be accessed from an up-to-date desktop or mobile browser. For a list of supported browsers, see Which browsers do you support?.
To access the platform, follow these steps:
Navigate to the sign-in page: https://portal.platform.softwareone.com/.
Enter the email address associated with your account and click Continue.
Enter your password and click Continue. If the sign-in is successful, the Home page is displayed.
If you provide inaccurate credentials, an error message is displayed.
If you can’t remember your password, select the Forgot password? link on the Sign-in page and then follow the instructions. For more information, see Update password.
Navigating the interface
The platform provides a seamless and intuitive interface, allowing access to the different modules and features within those modules.
After signing in to your account, you can navigate through various modules, manage account settings, access the marketplace, view agreements, and track your orders.
Main navigation menu
Help icon
Notifications
Account selector and profile menu
The account selector and your profile information can be accessed through the menu in the upper right. Select the menu to display your account name, type of account, and your username.
The menu also contains options for you to manage your profile, switch accounts (only if you belong to multiple accounts), and sign out of your account.
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