Close AWS Account Permanently

This tutorial shows how to place a termination order for closing your AWS account.

Note that placing a termination order through the Marketplace Platform doesn't automatically result in AWS account closure. After you submit the termination order, we will contact you to complete the process and ensure that all necessary steps are taken for the successful termination of your AWS account.

Prerequisites

Make sure that the AWS subscription is active in the Marketplace Platform.

Closing your AWS account

To close your AWS account:

1. Navigate to the Subscriptions page in the Marketplace Platform.

2. Select the subscription you want to terminate.

3. On the subscription details page, select the arrow and choose Terminate.

4. In the Terminate subscription wizard, do the following:

   1. AWS details - Choose Close account permanently, then select Next.

   2. Items - Check that the new quantity field displays the value as 0. When done, select Next.

   3. Review - Select Place order to submit your order.

   4. Summary - Select View order to navigate to the order details page. Otherwise, select Close.

The termination order is submitted for processing. You can view the latest status message on the details page of the termination order.

Next steps

The SoftwareOne Operations team will contact you to assist with the steps involved in unlinking your account. Meanwhile, you can keep track of the termination order and view the latest status message on the order details page.

Once we have processed your request to close your account, it will enter a post-closure period lasting 90 days. During this time, you can reopen your account. After the 90-day post-closure period, your AWS account will be permanently closed, and it will no longer be possible to reopen it.