> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/tutorials-and-videos/terminate-all-adobe-subscriptions.md).

# Cancel Adobe agreement

This tutorial describes how to cancel your Adobe agreement by placing a termination order.&#x20;

An agreement can be terminated if you want to cancel all subscriptions within the specific agreement and end it entirely.&#x20;

The cancellation outcome depends on whether you are inside or outside the return period. For information on the policies, see [Downsize, termination, and return policies](/extensions/adobe-vip-marketplace/downsize-and-termination-policies.md).

### Prerequisites

Make sure that the agreement you want to terminate is currently active. Agreements in any other [state ](/modules-and-features/marketplace/agreements/agreement-states.md)cannot be terminated.

### Cancel your entire Adobe agreement

{% stepper %}
{% step %}
**Open the agreement to cancel**

To open the agreement:

1. Go to **Marketplace** > **Agreements**.
2. Select the agreement you want to cancel.
3. On the agreement details page, select the dropdown arrow <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAGAAAABgCAYAAADimHc4AAAAAXNSR0IArs4c6QAAAopJREFUeF7tmk1OwmAURQvL0f04Z+SaHDF3P7ocNI2pCYZAudx+9z1zGPN+vnN6CaXsJl5RArvodIZPCAhfBAhAQJhAeDwJQECYQHg8CUBAmEB4PAlAQJhAeDwJQECYQHg8CUBAmEB4PAlAQJhAeDwJQECYQHg8CUBAmEB4PAlAQJhAeDwJQECYQHg8CUBAmEB4PAlAQJhAeDwJQECYQHh8JAGHw+vT8fj2GT772fjUTsMFzAc97ffv+9PppYqE5E5DBSwHnaav52nafVSQkN5pmIDzgy7pz0qosNMQAZcPmpVQZafNBVw/aEZCpZ02FbDuoGMlVNtpUwEz2koHrrTL72U34rt4hYNX2OES680TsAxNAkjOvnWBDxOQ+jiqDH9mMlTAaAnV4UcEjJLQAX5MwNYSusCPCthKQif4cQFuCd3glxDgktARfhkBj0roCr+UAFXCXDc/4Pl5xnDrlf35O3onfAuNesf8U9cTfrkEaBLWqK135S9bD78TXoPr/o+ja13rwi+bAF8SasMvL+CxJNSH30KAJqEH/DYC7pPQB34rAesk9ILfTsB1Cf3gtxRwWUJP+G0FnEuYpgp/cVx7f/P3fWVvxNYcaP4Rbn5flT/5rtn5XwlQDlytpnUCqsFU9kGAQs1YgwAjTKUVAhRqxhoEGGEqrRCgUDPWIMAIU2mFAIWasQYBRphKKwQo1Iw1CDDCVFohQKFmrEGAEabSCgEKNWMNAowwlVYIUKgZaxBghKm0QoBCzViDACNMpRUCFGrGGgQYYSqtEKBQM9YgwAhTaYUAhZqxBgFGmEorBCjUjDUIMMJUWiFAoWasQYARptIKAQo1Yw0CjDCVVghQqBlrEGCEqbT6Bgoy2nAnTiZDAAAAAElFTkSuQmCC" alt="<svg xmlns=&#x22;http://www.w3.org/2000/svg&#x22; height=&#x22;24px&#x22; viewBox=&#x22;0 -960 960 960&#x22; width=&#x22;24px&#x22; fill=&#x22;#5f6368&#x22;><path d=&#x22;M480-344 240-584l56-56 184 184 184-184 56 56-240 240Z&#x22;/></svg>" data-size="line">, then choose **Terminate**.
   {% endstep %}

{% step %}
**Place a termination order for the agreement**&#x20;

In the guided **Terminate agreement** flow, complete the following steps:

1. **Items** – Check that all subscriptions show the new quantity as 0, then select **Next**.
2. **Order details** – Enter the reference information for the agreement and the termination order. Select **Next**.
3. **Review order** – Review the order details, go through the terms and conditions, then select **Place order**.
4. **Summary** – Review your order summary, then select **View details** to open the order details page, or select **Close**.
   {% endstep %}
   {% endstepper %}

### Next steps

Your termination order will be reviewed and processed by SoftwareOne.&#x20;

You can view the most up-to-date information on your order and its status on the order details page.

### Related tasks

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/5T0GxdEgwjhG0l9LYDo9" %}
[Order new Adobe subscription](/extensions/adobe-vip-marketplace/tutorials-and-videos/order-adobe-subscription.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/4Cio9HuK0GuizE74bjKL" %}
[Add items to Adobe agreement](/extensions/adobe-vip-marketplace/tutorials-and-videos/order-new-adobe-items.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/nDivgtU4X7jIgkOuyhAK" %}
[Transfer your Adobe reseller](/extensions/adobe-vip-marketplace/tutorials-and-videos/reseller-transfer.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/pCBNIVRdqwv5DHWU3rtI" %}
[Increase Adobe license quantity](/extensions/adobe-vip-marketplace/tutorials-and-videos/upsize-adobe-subscription.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/d6qNAwP1tlJvDaSrqYoj" %}
[Reduce Adobe license quantity](/extensions/adobe-vip-marketplace/tutorials-and-videos/downsize-adobe-subscription.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/4IFAGp1nsSF5baetib5C" %}
[Terminate and return Adobe licenses](/extensions/adobe-vip-marketplace/tutorials-and-videos/terminate-adobe-subscription.md)
{% endcontent-ref %}

{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/PcYvMSIYbzzvDkCKeCYL" %}
[Return Adobe renewal order](/extensions/adobe-vip-marketplace/tutorials-and-videos/return-adobe-renewal-order.md)
{% endcontent-ref %}


---

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