> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/returns-and-termination/cancel-adobe-agreement.md).
# Cancel Adobe agreement
Cancel your Adobe agreement and return all subscriptions.
You can cancel your Adobe agreement by placing a termination order. This cancels all subscriptions in the agreement and ends the agreement entirely.
Canceling an agreement returns every license on every subscription in it, so it's only possible when **all** of those licenses were bought or renewed in the last 14 days. If any subscription has licenses outside the return window, the whole termination order is refused. In that case, turn off auto-renewal on the subscriptions instead, so they expire on your anniversary date. For more details, see [Returns and termination](/extensions/adobe-vip-marketplace/returns-and-termination.md).
### Prerequisites
Make sure that the agreement you want to terminate is currently active. Agreements in any other [state ](/modules-and-features/marketplace/agreements/agreement-states.md)cannot be terminated.
You cannot place a termination order on the day before your anniversary date or on the anniversary date itself (US Pacific time). For more details, see [Key dates and deadlines](/extensions/adobe-vip-marketplace/key-dates-and-deadlines.md).
### Cancel your entire Adobe agreement
{% stepper %}
{% step %}
**Open the agreement to cancel**
To open the agreement:
1. Go to **Marketplace** > **Agreements**.
2. Select the agreement you want to cancel.
3. On the agreement details page, select the dropdown arrow 
, then choose **Terminate**.
{% endstep %}
{% step %}
**Place a termination order for the agreement**
In the guided **Terminate agreement** flow, complete the following steps:
1. **Items** – Check that all subscriptions show the new quantity as 0, then select **Next**.
2. **Order details** – Enter the reference information for the agreement and the termination order. Select **Next**.
3. **Review order** – Review the order details, go through the terms and conditions, then select **Place order**.
4. **Summary** – Review your order summary, then select **View details** to open the order details page, or select **Close**.
{% endstep %}
{% endstepper %}
### Next steps
Your termination order is processed automatically. When it completes, every subscription in the agreement is terminated and its licenses are returned. Subscriptions with licenses from several orders are returned one order at a time, so the order can stay in **Processing** a little longer. You can follow the order on its details page.
### Related tasks
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/5T0GxdEgwjhG0l9LYDo9" %}
[Set up a new Adobe agreement](/extensions/adobe-vip-marketplace/set-up-your-account/set-up-a-new-adobe-agreement.md)
{% endcontent-ref %}
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/4Cio9HuK0GuizE74bjKL" %}
[Add products to your Adobe agreement](/extensions/adobe-vip-marketplace/manage-subscriptions/add-products-to-your-adobe-agreement.md)
{% endcontent-ref %}
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/nDivgtU4X7jIgkOuyhAK" %}
[Transfer your Adobe account to SoftwareOne](/extensions/adobe-vip-marketplace/set-up-your-account/transfer-your-adobe-account-to-softwareone.md)
{% endcontent-ref %}
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/pCBNIVRdqwv5DHWU3rtI" %}
[Increase Adobe license quantity](/extensions/adobe-vip-marketplace/manage-subscriptions/increase-adobe-license-quantity.md)
{% endcontent-ref %}
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/d6qNAwP1tlJvDaSrqYoj" %}
[Reduce Adobe license quantity](/extensions/adobe-vip-marketplace/manage-subscriptions/reduce-adobe-license-quantity.md)
{% endcontent-ref %}
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/4IFAGp1nsSF5baetib5C" %}
[Terminate and return Adobe licenses](/extensions/adobe-vip-marketplace/returns-and-termination/terminate-and-return-adobe-licenses.md)
{% endcontent-ref %}
{% content-ref url="/spaces/Z5DNbniz33mXCZoO62Rm/pages/PcYvMSIYbzzvDkCKeCYL" %}
[Return Adobe renewal order](/extensions/adobe-vip-marketplace/returns-and-termination/return-adobe-renewal-order.md)
{% endcontent-ref %}
---
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