Terminate All Adobe Subscriptions
Last updated
Last updated
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If you want to cancel all subscriptions in an agreement, you'll need to terminate the agreement altogether. An agreement can be terminated by placing a termination order. In this tutorial, you'll learn how to create a termination order for the agreement.
Note that Adobe subscriptions can be terminated both within and outside the 14-day return period. To learn about the cancellation policies, see What happens if I terminate my Adobe subscription?
Before starting this tutorial, make sure that the agreement you want to terminate is Active. Agreements in any other state cannot be terminated.
On the Agreements page (Marketplace > Agreements), click the agreement you want to terminate.
Verify that the New qty field displays the subscription quantity as 0 (zero). Then, click Next.
Enter the additional ID and notes associated with this termination. Click Next to continue.
Click Next to place the termination order for the agreement.
Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.
Your termination order is submitted to the vendor for processing.
You can view the most up-to-date information on your order and its status on the Order details page.
On the details page, click the down arrow in the upper right and select Terminate.
