> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/faqs/what-happens-if-i-terminate-my-adobe-subscription.md).

# What happens if I terminate my Adobe subscription?

Learn about the impact of terminating your Adobe subscription.

You can terminate an Adobe subscription only while all of its licenses are within the 14-day return window.

**If all licenses are within the return window**

* In the SoftwareOne Marketplace, the subscription is canceled: its status changes to **Terminated** and auto-renewal is turned off.
* In the Adobe Admin Console, the subscription is removed and its licenses become unavailable to users.
* You receive a credit for the returned licenses, at the price in effect when the return is processed.
* Invoices are issued every Monday and cover the previous week (Monday to Sunday).
* If you order and terminate within the same billing week, you aren't charged.
* If you terminate in a later billing week, you're charged on the invoice for the week of your order and credited on the invoice for the week of your termination. For example, if you order on a Friday and terminate the following Tuesday, you're charged on the next Monday's invoice and credited on the Monday invoice after that.

**If any license is outside the return window**

The termination order is refused, with the message *"Cannot return the entire quantity of all subscriptions in this order. Consider disabling auto-renewal for these subscriptions instead using a Configuration Order."*

To stop the subscription, turn off auto-renewal with a configuration order. Your licenses stay available until your anniversary date and then expire, with no refund. For more details, see [Change Adobe subscription auto-renewal](/extensions/adobe-vip-marketplace/manage-subscriptions/change-adobe-subscription-auto-renewal.md).

To return just the licenses that are still within the window, reduce the subscription's quantity instead. For more details, see [Reduce Adobe license quantity](/extensions/adobe-vip-marketplace/manage-subscriptions/reduce-adobe-license-quantity.md).


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