> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/tutorials-and-videos/downsize-adobe-subscription.md).

# Downsize subscription

This tutorial describes how to reduce the quantity of your licenses by submitting a change order.

{% hint style="info" %}
Adobe offers a 14-day return window. If you reduce the number of licenses within 14 days, SoftwareOne will action your request and update your subscription. If you are outside the return period, the decrease will only take effect on your renewal date.
{% endhint %}

### Prerequisites

Make sure the required subscription is active.

### Downsizing a subscription <a href="#downsizing-a-subscription" id="downsizing-a-subscription"></a>

{% stepper %}
{% step %}
**Open the subscription**

To open the subscription:

1. Go to **Marketplace** > **Subscriptions**.
2. Select the required subscription.
3. On the **subscription details** page, select **Edit** to start the **Edit subscription** wizard.
   {% endstep %}

{% step %}
**Decrease the quantity and submit the order**

&#x20;In the **Edit subscription** wizard, complete the following steps:

1. **Items** - Under **New qty**, update the quantity, then select **Next**.&#x20;
2. **Details** - Add or update the reference ID and your comments. Select **Next**.
3. **Review** - Read the terms and conditions of the order and the privacy statement, then select **Place order**.
4. **Summary** -  Select **View details** to open the order details page or select **Close**.
   {% endstep %}
   {% endstepper %}

### Next steps

After you place the order, a change order is created for the agreement.

The agreement status also changes from **Active** to **Updating**. While the agreement is updating, you cannot place more orders under that agreement.

You can track the order on the **Orders** page or in the **Orders** tab on the **agreement details** page.


---

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