# Downsize Adobe subscription

This tutorial describes how you can lower the quantity of your Adobe licenses by submitting a change order through the Marketplace Platform. 

{% hint style="info" %}
Adobe offers a 14-day return window. If you decrease the number of licenses within 14 days, SoftwareOne will action your request and update your subscription.

If you are outside the return period, the decrease will only take effect on your renewal date.
{% endhint %}

### Prerequisites

Before starting this tutorial, make sure that the subscription you want to downsize is active. A subscription in any other state can't be downsized. 

### Downsizing a subscription

{% stepper %}
{% step %}
**Open the subscription you want to downsize**

To open the subscription:

1. Go to **Marketplace** > **Subscriptions**.
2. Select the subscription you want to downsize.
3. On the **subscription details** page, select **Edit** to start the **Edit subscription** wizard.
   {% endstep %}

{% step %}
**Decrease the quantity**

 In the **Edit subscription** wizard, complete the following steps:

1. **Items** - Under **New qty,** enter the new item quantity. In the following image, the quantity of both items is changed from **20** to **19**.

<div data-with-frame="true"><figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/opcppe6vdULbMA1wLLJ2/ChangeQty.png" alt=""><figcaption><p>Enter the new item quantity in the New qty field.</p></figcaption></figure></div>

2. **Details** - Enter the reference information that might help you identify the change order easily. You can add the **Additional ID** and **Notes**. When done, select **Next**.
3. **Review order** - Read the terms and conditions of the order and the privacy statement. When done, select **Place order** to submit your order.
4. **Summary** - Select **View details** to open the order details page. Otherwise, select **Close**.
   {% endstep %}
   {% endstepper %}

### Next steps

Once your order is submitted for processing, the status of your subscription and the agreement changes from **Active** to **Updating**. While the order is being updated, you won't be able to make any further changes until your order has been processed.

You can view the most up-to-date information on your order and its status on the [Order details](https://docs.platform.softwareone.com/modules-and-features/marketplace/orders#subscription-details) page.


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