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If you want to cancel your Adobe subscriptions within the 14-day return period, or if you are beyond this period and want to prevent your subscription from automatically renewing on the renewal date, you'll need to create a termination order.
Adobe subscriptions can be terminated both within and outside the 14-day return period. To learn about the cancellation policies, see
Before starting this tutorial, make sure that your subscription is active.
Open the subscription to terminate
Navigate to the Subscriptions page. Then, select the subscription you want to terminate.
On the subscription's details page, select the arrow and choose Terminate to launch the Terminate subscription wizard.
Complete the steps in the Terminate Subscription wizard
Items - Check that the new quantity field displays the value as 0. When done, select Next.
Details - Enter the reference information as needed, then select Next
Review - Select Place order to place your termination order for the subscription.
Summary - Select View order to navigate to the order details page. Otherwise, select Close.
Your termination order is submitted to the vendor for processing.
You can view the most up-to-date information on your order and its status on the page.
