# Terminate Adobe subscription

This tutorial describes how you can cancel your Adobe subscription by submitting a termination order.&#x20;

A termination order can be created if you want to cancel your Adobe subscriptions within the 14-day return period, or if you are beyond this period and want to prevent your subscription from automatically renewing on the renewal date.

Adobe subscriptions can be terminated both within and outside the 14-day return period. To learn about the cancellation policies, see [What happens if I terminate my Adobe subscription?](https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/faqs/what-happens-if-i-terminate-my-adobe-subscription)

### Prerequisites <a href="#howtodownsizeamicrosoft365subscriptionlicense-prerequisites" id="howtodownsizeamicrosoft365subscriptionlicense-prerequisites"></a>

Before starting this tutorial, make sure that your Adobe subscription is active.&#x20;

### Terminating an Adobe subscription

{% stepper %}
{% step %}
**Open the subscription you want to terminate**

To open the subscription:

1. Go to **Marketplace** > **Subscriptions**.
2. Select the subscription you want to terminate.
3. On the **subscription details** page, select the arrow <img src="data:image/png;base64,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" alt="<svg xmlns=&#x22;http://www.w3.org/2000/svg&#x22; height=&#x22;24px&#x22; viewBox=&#x22;0 -960 960 960&#x22; width=&#x22;24px&#x22; fill=&#x22;#5f6368&#x22;><path d=&#x22;M480-344 240-584l56-56 184 184 184-184 56 56-240 240Z&#x22;/></svg>" data-size="line">and choose **Terminate** to start the **Terminate subscription** wizard.
   {% endstep %}

{% step %}
**Follow the steps to terminate the subscription**

In the **Terminate subscription** wizard, complete the following steps:

1. **Items** - Verify that the **new quantity** field displays the value as 0. When done, select **Next**.
2. **Details** - Enter the reference information that might help you identify the termination order easily. You can add the **Additional ID** and **Notes**. Select **Next**.
3. **Review order** - Read the terms and conditions of the order and the privacy statement. When done, select **Place order** to finalize your termination order.
4. **Summary** - Select **View details** to open the order details page. Otherwise, select **Close**.
   {% endstep %}
   {% endstepper %}

### Next steps

Your termination order is submitted to the vendor for processing.&#x20;

You can view the most up-to-date information on your order and its status on the [Order details](https://docs.platform.softwareone.com/modules-and-features/marketplace/orders#subscription-details) page.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/extensions/adobe-vip-marketplace/tutorials-and-videos/terminate-adobe-subscription.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
