Notifications

Learn about notifications in the Marketplace Platform.

The Notifications page lets account administrators manage account-level email alerts.

These email alerts may include events, such as order updates, subscription changes, invoice activity, and more. Admins can use the Notifications page to:

• View a list of all notification messages.

• Review categories and configure recipients.

• Update settings.

Account administrators can manage notifications at the account level. Individual users manage their own preferences through My profile. For user-level preferences, see Manage notifications.

Use the Notifications page to view messages, settings, and subscribers.

Notification messages

The Messages tab shows the notification history and details for each message.

Account administrators can view sent messages at the account level. For more details, see View notification messages.

Notification settings

The Settings tab lets account administrators customize global notification email settings.

These settings include the sender name and the footer details shown in every notification email. To manage these settings, see Customize notification settings.

Notification subscribers

The Subscribers tab displays all categories and their status.

Categories group the related notification emails together. This lets you manage alerts at the category level, instead of managing each email individually. For example, the Orders category includes order confirmations and status updates. If you disable this category, recipients stop receiving order-related emails until you enable it again.

To manage categories, see Enable or disable categories.

Notification recipients

Each category has its own recipients.

Recipients can include specific users and user groups. When an event is triggered, the assigned recipients receive email alerts for that category.

To manage recipients, open a category from Notifications > Subscribers, then use the Recipients tab. For more details, see Configure recipients.

Related topics

Notification statesConfigure recipientsEnable or disable categoryView notification messagesCustomize notification settings