Renew Your Enrollment

If your enrollment for a program has expired and your certificate is no longer valid, you can re-enroll in the program. By re-enrolling, you can access the products available within the program and continue enjoying the benefits associated with the program.

You can re-enroll in a program only if your certificate has expired. If your certificate has been terminated, renewing the enrollment isn't possible.

Renewing an enrollment

To renew your program enrollment:

1. Navigate to the Certificates page.

2. Select the certificate you want to renew.

3. On the certificate's details page, select Re-enroll to start the Re-enroll certificate wizard.

4. Do the following:

   1. Review the pages in the wizard and update the details as necessary.

   2. On the Overview page, select Request to submit your enrollment request to the vendor. This submission indicates that you have provided the necessary information as per the program's criteria.

When you submit the request, a new enrollment request is created with a Processing status. You can view this enrollment on the Enrollments page in the platform.

Your certificate's status also changes from Expired to Updating. The certificate's status changes to Active after the vendor approves your re-enrollment request.