New release coming soon. Check out the latest release notes to preview upcoming features:
Release Notes
Marketplace Platform
Sign InJoin
  • Home
  • Marketplace Platform
    • Platform Overview
    • Getting Started
      • Key Concepts
      • Platform Interface
        • Manage Notification Preferences
        • View Object Spotlight
        • Customize the Data Grid
        • View Information Cards
        • Switch Accounts
        • Manage Your Profile
        • Mark Favorite Pages
      • Marketplace for Clients
        • How to Buy Products in the Marketplace
        • How to Filter Your Orders
        • How to Manage Your Subscriptions
        • How to Change License Quantity
        • How to Add Items to Your Agreement
        • How to Manage Your Account Settings
        • How to Split Billing Across Buyers
        • How to Invite Users to Your Account
      • Marketplace for Partners
        • What is Partners Management?
        • How to Configure Licensees For Resale
        • How to Order Products for Resale
  • MODULES & FEATURES
    • Inventory
      • Invoices
      • License Agreements
      • Software Downloads
      • Orders
      • Quotes
        • Create and Manage Quotes
      • Software Assets
        • Enable or Disable Software Assets
        • View Software Assets
        • Export Software Assets
        • Import Software Assets
    • Marketplace
      • Agreements
        • Agreement States
        • Terminate Agreement
        • Rename Agreement
        • Update Additional Client ID
        • View and Download Attachments
      • Billing
        • Understand Your Billing Documents
        • Statements
          • Download Statements
        • Split Billing
          • Configure Buyers for Split Billing
          • Set Up Split Billing Allocation
          • Edit Split Billing
          • Split Billing for Change Orders
          • Review Split Billing Configuration
          • Specify PO Numbers for Split Billing
      • Certificates
        • Certificate States
        • Add Certificate
        • Request Certificate
        • Rename Certificate
      • Enrollments
        • Enrollment States
        • Manage Querying Enrollments
        • Renew Your Enrollment
      • Orders
        • Order States
        • Save Orders for Later
        • Delete Orders
        • Submit Your Saved Orders
        • Manage Order Notes
        • Change Your Order's Status to Processing
        • Send Order Reminder Email
      • Products
      • Programs
      • Requests
        • Request States
        • Create New Requests
        • Add Messages to Your Request
        • Add or Remove Attachments
        • Change Your Request's Status to Processing
      • Subscriptions
        • Subscription States
        • Buy Subscriptions
        • Edit Subscription Name
        • Edit Subscription Client ID
        • Terminate Subscriptions
        • Manage Automatic Renewals
    • Other Tools
      • Collaboration Site
      • Dashboards
      • Reports
        • Consumption Alerts
        • Cloud Journey Report
        • Customized Spend Reports
        • Microsoft Services Provider License Agreement (SPLA) Report
        • Office365 Spend Report
        • Spend Reports - Consumption Overview
        • ServiceNow Asset Report
        • USU License Agreement Report
        • Reservation Monitoring - Cloud Reserved Instances
    • Procurement
      • Buy Products and Services
      • Procurement Workbench
        • View and Manage Software Transactions
      • Enterprise Agreements
        • Enterprise Agreement TrueUp
      • Purchase Approval Setup
        • Create Approval Groups
        • Create Approval Workflows
        • Delete Workflow Rules
      • Special Quotes
      • Service Provider Dashboard
    • Settings
      • Account
        • Update Account Details
      • API Tokens
        • Token States
        • Create API Token
        • Edit API Token
        • Copy API Token
        • Delete API Token
        • Enable or Disable API Token
      • Audit Trail
      • Buyers
        • Edit Buyers
        • Enable or Disable Buyers
      • Groups
        • Group States
        • Create New Group
        • Edit Group
        • Delete Group
        • Restrict Groups to Certain Buyers
      • Licensees
        • Licensee States
        • Create Licensee
        • Edit Licensee
        • Enable or Disable Licensee
      • Notifications
        • Notification States
        • Configure Recipients
        • Enable or Disable Categories
        • View Notification Messages
      • Sellers
      • Users
        • User States
        • Respond to Invitations
        • Add New Users
        • Edit Users
        • Remove Users
        • Manage User Invitations
  • EXTENSIONS
    • Adobe VIP Marketplace
      • Migrate from Adobe VIP
      • Downsize and Termination Policies
      • Common Error Messages
      • Tutorials
        • Order Adobe Subscriptions
        • Order New Adobe Items
        • Rename Adobe Subscription
        • Downsize Adobe Subscription
        • Upsize Adobe Subscription
        • Terminate Adobe Subscription
        • Terminate All Adobe Subscriptions
      • Webinars and Videos
      • FAQs
        • How do I activate my VIP Marketplace agreement?
        • What happens if I terminate my Adobe subscription?
      • Release Notes
      • Terms and Conditions
    • Cloud Tools
      • 365Simple
      • AzureSimple
      • Budgets
        • Create Reporting Period
        • Create Custom Group Budgets
        • Create Per-Provider Budgets
        • View Budgets
        • Request to Create or Update Budgets
        • Edit Budget Utilization Alerts
      • Chargebacks
        • About Chargebacks
      • Cloud Cost Optimization
      • Cloud Tenant Setup
        • Azure Onboarding
          • Activate an Azure EA or MPSA Account
          • Add an Azure MCA Account
          • Integrate Your Microsoft Tenant Manually
          • Complete Your Microsoft 365 or Microsoft Azure Activation
          • Assign Reader and Tag Contributor Roles (single subscription)
          • Assign Reader and Tag Contributor Roles (multiple subscriptions)
          • Migrate to Azure Cost Management APIs
          • Assign Azure Subscription Owner Rights
      • Custom Groups
        • Create Custom Groups
      • Pricelist Center
        • View and Add Prices
      • Recommendations
        • View Recommendations
        • Manage Recommendations
        • Azure Recommendations
        • AWS Recommendations
        • Office 365 Recommendations
      • Simple for AWS
      • Tags and Resources
      • Utilization
      • Release Notes
    • FinOps for Cloud
    • ITAM Tools
      • Renewal Manager
    • Microsoft CSP
      • Azure Lighthouse
        • Assign Subscription Owner Role
        • Complete Azure Lighthouse Onboarding
      • Granular Delegated Admin Privileges
        • Role Assignment and GDAP Configuration
        • Accept a GDAP Relationship Request
        • GDAP and Partner Relationship Request Considerations
      • Microsoft NCE
        • About Subscription Coterminosity
        • Coterming Subscriptions
        • Subscription End Date Errors
      • Microsoft GCC
      • Perpetual Software
        • About Perpetual Software Orders
        • Manage Perpetual Software Orders
      • Software Subscriptions
        • Manage Software Subscriptions
      • Renewal Management
      • Tutorials and Videos
        • Microsoft 365
          • Order Microsoft 365 Subscription For New Tenant
          • Order Microsoft 365 Subscription For Existing Tenant
          • Buy More Licenses for Microsoft 365 Subscription
          • Add New Products to Your CSP Agreement
          • Terminate All Subscriptions in Your Agreement
          • Terminate a Single Subscription
        • Microsoft Azure
          • Order Azure Subscription For New Tenant
          • Order Azure Subscription For Existing Tenant
          • Order Additional Microsoft Azure Subscriptions
        • Perpetual Software
          • Buy Perpetual Software Licenses
          • Order Additional Perpetual Software Licenses
      • FAQs
        • My order contains Azure reservations and savings plan items
        • What is offer attestation?
        • How do I establish a partner relationship with SoftwareOne?
        • How can I reduce my subscription quantities?
        • How do I troubleshoot Lighthouse activation errors?
        • What happens if I cancel my Microsoft subscription?
      • Release Notes
  • Developer Resources
    • REST API
      • Resource Query Language
      • Errors Handling
      • OpenAPI Specification
      • Accounts API
        • Account
          • List Accounts
          • Create Account
          • Enable Account
          • Disable Account
          • Activate Account
          • Get Account
          • Update Account
          • Validate Account
          • Get Account Icon
        • Buyer
          • List Buyers
          • Create Buyer
          • Enable Buyer
          • Disable Buyer
          • Get Buyer
          • Update Buyer
          • Delete Buyer
          • Validate Buyer
        • Seller
          • List Sellers
          • Get Seller
          • Create Seller
          • Update Seller
          • Activate Seller
          • Deactivate Seller
          • Disable Seller
          • Delete Seller
        • Licensee
          • List Licensees
          • Get Licensee
          • Create Licensee
          • Update Licensee
          • Delete Licensee
          • Enable Licensee
          • Disable Licensee
        • Module
          • List Modules
        • Users
          • List Users
          • Get User
          • Set User Password
          • Update User
          • Unblock User
          • Block User
        • User Groups
          • List User Groups
          • Get User Group
          • Create User Group
          • Update User Group
          • Delete User Group
        • Account User
          • List Account Users
          • Get Account User
          • Create Account User
          • Assign User to a Group
          • Update User to Group Assignment
          • Remove User
          • Accept User Invitation
          • Resend User Invitation
          • Send New Invitation
          • Delete Account User
        • API Tokens
          • List Tokens
          • Create Token
          • Get Token
          • Update Token
          • Delete Token
          • Enable Token
          • Disable Token
      • Billing API
        • Journal
          • List Journals
          • Create Journal
          • Get Journal
          • Delete Journal
          • Upload Journal Charges
          • Submit Journal
          • Regenerate Journal
          • Inquire Journal
          • Accept Journal
          • Get Sellers for a Journal
        • Journal Attachment
          • List Journal Attachements
          • Create Journal Attachment
          • Get Journal Attachment
          • Delete Journal Attachment
        • Ledger
          • List Ledgers
          • Update Ledger
          • Get Ledger
          • Recalculate Ledger
          • Accept Ledger
        • Statement
          • List Statements
          • Get Statement
          • Retry Failed Statement
          • Recalculate Statement
          • Cancel Statement
        • Invoice
          • List Invoices
          • Get Invoice
          • Update Invoice
        • Custom Ledger Object
          • List Custom Ledgers
          • Get Custom Ledger
          • Create Custom Ledger
          • Update Custom Ledger
          • Delete Custom Ledger
          • Upload Charges for Custom Ledger
          • Accept Custom Ledger
      • Audit API
        • Audit Record
          • List Audit Records
          • Create Audit Record
          • Get Audit Records
        • Audit Event Type
          • List Audit Event Types
      • Commerce API
        • Agreements
          • List Agreements
          • Get Agreement
          • Create Agreement
          • Update Agreement
          • Render Agreement Template
        • Agreements Attachments
          • List Agreement Attachments
          • Get Agreement Attachment
          • Create Agreement Attachment
          • Delete Agreement Attachment
        • Requests
          • List Requests
          • Create Request
          • Get Request
          • Update Request
          • Validate Request
          • Process Request
          • Query Request
          • Complete Request
        • Requests Messages
          • List Request Messages
          • Get Request Message
          • Create Request Message
        • Requests Attachments
          • List Request Attachments
          • Get Request Attachment
          • Create Request Attachment
          • Delete Request Attachment
        • Subscriptions
          • List Subscriptions
          • Get Subscription
        • Orders
          • List Orders
          • Get Order
          • Update Order
          • Create New Order
          • Validate Order
          • Process Order
          • Query Order
          • Complete Order
          • Fail Order
          • Delete Order
          • Render Order Template
        • Order Subscription
          • List Subscriptions
          • Get Order Subscription
          • Create Order Subscription
          • Update Order Subscription
          • Remove Order Subscription
      • Catalog API
        • Product
          • Product States
          • Create Product
          • Get Product
          • List Products
          • Update Product
          • Delete Product
          • Mark Product for Review
          • Publish Product
          • Unpublish Product
          • Update Product Settings
        • Parameter
          • Parameter States
          • Create Product Parameter
          • List Product Parameters
          • Update Product Parameter
          • Get Product Parameter
          • Delete Product Parameter
        • Parameter Group
          • Parameter Group States
          • Create Parameter Group
          • List Parameter Groups
          • Get Parameter Group
          • Update Parameter Group
          • Delete Parameter Group
        • Items
          • Item States
          • Create Item
          • List Items
          • Update Item
          • Get Item
          • Delete Item
          • Mark Item For Review
          • Publish Item
          • Unpublish Item
        • Documentation
          • Documentation States
          • Create Document
          • Get Document
          • List Documents
          • Update Document
          • Delete Document
          • Publish Document
          • Mark Document For Review
          • Unpublish Document
        • Media
          • Media States
          • Create Product Media
          • Get Product Media
          • List Product Media
          • Update Media
          • Publish Media
          • Unpublish Media
          • Mark Media For Review
          • Delete Media
        • Terms & Conditions
          • Terms & Conditions States
          • Create Terms
          • List Terms
          • Get Terms
          • Update Terms
          • Mark Terms For Review
          • Publish Terms
          • Unpublish Terms
        • Variants
          • Create Variant
          • List Variants
          • Delete Variant
          • Get Variant for Terms
          • Mark Variant for Review
          • Publish Variant
          • Unpublish Variant
        • Templates
          • Templates States
          • Create Template
          • List Templates
          • Update Template
          • Get Template
          • Delete Template
        • Pricelists
          • Pricelist States
          • Pricelist Item States
          • Create Pricelist
          • List Pricelists
          • Get Pricelist
          • Update Pricelist
          • List Pricelist Items
          • Get Pricelist Item
          • Update Pricelist Item
      • Spotlight Objects API
        • Spotlight Object
          • Spotlight TopItem
          • List Spotlighted Objects
          • Invalidate Cache
          • Invalidate All Cache
        • Spotlight Query
          • List Spotlight Queries
          • Get Spotlight Query
          • Update Spotlight Query
    • Open Source
      • GitHub Projects
      • Code of Conduct
      • Contributor License Agreement
  • Design System
  • Help and Support
    • Contact Support
    • Status Page
    • YouTube Channel
    • Release Notes
      • Release Notes v4
      • Release Notes v3
      • Release Notes v2
      • Release Notes v1
    • Planned Maintenance
    • Platform FAQs
      • I have questions about billing
      • How do you handle purchase order numbers in subscription-based models?
      • What happens to an agreement when subscriptions expire or are terminated?
      • How do I change the language in my account?
      • How do I update my password?
      • Which browsers do you support?
      • I'm unable to view the Reserved Instance data
      • How do I set up SSO?
      • How do I configure conditional access policies?
      • How do I resolve AWS recommendation errors?
      • How does the platform connect to my Azure tenant?
      • I have questions about access tokens and consent
      • Why isn't my Azure billing data up to date?
      • How does the platform access my Microsoft tenant under CSP?
      • How do I connect the Microsoft tenant for data collection?
      • My 365 Analytics report is empty
      • How to create service accounts for 365 Analytics reporting
      • What data do you collect for 365 Analytics?
      • What is 365 Analytics delegation and policy control?
    • Terms of Use
Powered by GitBook
LogoLogo

Company

  • About SoftwareOne
  • Careers
  • Media Releases

Policies

  • Codes of Conduct
  • Privacy Statement
  • Terms & Conditions

Resources

  • Status
  • Partner Program

© 2025 SoftwareOne. All rights reserved.

On this page
  • Rebranding
  • New Home page
  • Simplified navigation
  • Navigation menu
  • Search bar and shortcut icons
  • Product documentation

Was this helpful?

Export as PDF
  1. Help and Support
  2. Release Notes

Release Notes v1

Meet the new SoftwareOne Client Portal and learn what's new in this release.

PreviousRelease Notes v2NextPlanned Maintenance

Was this helpful?

Release Date: 28 August 2023

We’re excited to announce that we’ve rebranded PyraCloud to SoftwareOne Client Portal to align it with our global brand identity.

We’ve used our learnings and feedback from our clients to improve usability and enhance the look and feel of our platform. Here's what's new and improved in this release.

Rebranding

As part of our branding updates, we’ve modified the Login page, header and footer, and in-app pages.

The branding updates include changes to our logo, colors, fonts, and icons. These changes are made to provide you with a unified SoftwareOne brand experience.

We’ve also updated our URL to . We believe that the new URL represents our brand identity and the new experience we are launching for our clients.

New Home page

Previously, after signing in to PyraCloud, a predefined was displayed.

Now, when you sign in to the Client Portal, you'll see a new Home page that'll provide you quick access to different modules, platform news, and updates.

You'll also be able to view your account information, favorites, and a list of your recently viewed pages. To learn more about the new page, see the Home page.

The dashboards are now accessible via Analyze > Dashboard in the navigation menu.

Simplified navigation

Navigation menu

Our new menu simplifies the experience by allowing you to quickly discover and launch a module. To make navigation easier and provide context, we’ve reorganized the menu options and added descriptions.

Other changes include:

  • The Favorites and Recently viewed quick links are added to the navigation menu for easy access.

  • The Buy module is renamed to Marketplace to make it more relevant.

  • A new Help module has been added to the menu. This module contains links to our online documentation, support resources, and platform updates.

Search bar and shortcut icons

Product documentation

We’ve restructured our product documentation and introduced the side navigation so you can easily find documentation based on topic.

In addition to improving the look and feel of our documentation, we've also:

  • Aligned the content with our rebranding and the user interface changes.

  • Removed the outdated product tutorials and images.

  • Made editorial updates to enhance content clarity and readability.

We hope these updates will make your experience intuitive, seamless, and efficient.

We've removed the Search bar and the icons for the shopping cart, , and Notifications from the header. You can now access these pages directly from the navigation menu.

https://client.softwareone.com
dashboard
Reports