# How do I update my password?

This topic describes how you can reset or update your password.&#x20;

### Resetting password

If you forget your password and can't sign in to the platform, you can reset it.

To reset your password:

1. On the **Sign in** page, enter your email address, then select **Continue**.
2. Select **Forgot password?**.

<figure><img src="/files/dJV86HS77rVYQSjFuc1G" alt="" width="375"><figcaption><p>Forgot passeword link</p></figcaption></figure>

3. In **Forgot Your Password?**, enter your email address, then select **Send Email**. You'll receive an email containing a link to reset your password.
4. Select the link, then follow the instructions to create a new password.

### Changing password

If you want to change your password, you must be signed in to the platform.

To change your password:

1. Sign in to your account.
2. Select your profile menu, then choose **My profile**.
3. Select the arrow in the upper right, then select **Change password**.&#x20;
4. Under **Change password**, enter and confirm the new password. As you start typing your new password, our password validation checks whether it meets the requirements.&#x20;
5. Select **Confirm**.

<div data-with-frame="true"><figure><img src="/files/1jtk3q7H1ucvAqISf4M3" alt="" width="375"><figcaption><p>Set your new password</p></figcaption></figure></div>


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