# How do I update my password?

If you forget your password and can't sign in to the platform, you can reset your password using the **Forgot password?** link on the sign-in page. 

You can also change your password through your profile page. To change your password, you must be signed in to the platform.

## Reset your password

To reset your password:

1. On the **Sign in** page, enter your email address and select **Continue**.

<figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/r1ww4SRuffyxqVXH7Nq8/image.png" alt="" width="375"><figcaption><p>Sign in page</p></figcaption></figure>

2. Select **Forgot password?**.

<figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/P23UDiEQSl5hTXJiy8Ff/image.png" alt="" width="375"><figcaption><p>Forgot passeword link</p></figcaption></figure>

3. In **Forgot Your Password?**, enter your email address and select **Send Email**. You'll receive an email containing a link to reset your password.
4. Select the link and follow the onscreen instructions to create a new password.

{% hint style="info" %}

#### **Didn't receive the email?**

We recommend checking your Spam or Junk folder.&#x20;
{% endhint %}

## Change your password

To change your password:

1. Sign in to your account.
2. Select your account menu and choose **My profile** to open your profile page.

<figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/TQoCAZK1TRdprowAQkeb/image.png" alt=""><figcaption><p>My profile page</p></figcaption></figure>

3. Select the chevron in the upper right, then select **Change password**. The **Change password** page opens.&#x20;

<figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/UnynujuwVuizYa8tiM5B/image.png" alt="" width="375"><figcaption><p>Change password</p></figcaption></figure>

4. Enter your new password and then confirm that your new password matches the one you entered in **Confirm new password**. As you start typing your new password, our password validation checks whether your new password meets the requirements.&#x20;
5. Select **Confirm** to save your changes.