How do I update my password?

If you forget your password and can't sign in to the platform, you can reset your password using the Forgot password? link on the sign-in page.

You can also change your password through your profile page. To change your password, you must be signed in to the platform.

Reset your password

To reset your password:

1. On the Sign in page, enter your email address and select Continue.

Sign in page

1. Select Forgot password?.

Forgot passeword link

1. In Forgot Your Password?, enter your email address and select Send Email. You'll receive an email containing a link to reset your password.

2. Select the link and follow the onscreen instructions to create a new password.

Didn't receive the email?

We recommend checking your Spam or Junk folder.

Change your password

To change your password:

1. Sign in to your account.

2. Select your account menu and choose My profile to open your profile page.

My profile page

1. Select the chevron in the upper right, then select Change password. The Change password page opens.

Change password

1. Enter your new password and then confirm that your new password matches the one you entered in Confirm new password. As you start typing your new password, our password validation checks whether your new password meets the requirements.

2. Select Confirm to save your changes.