> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/help-and-support/faqs/update-password.md).

# How do I update my password?

This topic describes how you can reset or update your password.&#x20;

### Resetting password

If you forget your password and can't sign in to the platform, you can reset it.

To reset your password:

1. On the **Sign in** page, enter your email address, then select **Continue**.
2. Select **Forgot password?**.

<div data-with-frame="true"><figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/P23UDiEQSl5hTXJiy8Ff/image.png" alt="" width="375"><figcaption><p>Select <strong>Forgot password?</strong> to continue.</p></figcaption></figure></div>

3. In **Forgot Your Password?**, enter your email address, then select **Send Email**. You'll receive an email containing a link to reset your password.
4. Select the link, then follow the instructions to create a new password.

### Changing password

To change your password, you must be signed in to the platform.

To create a new password:

1. Sign in to your account.
2. Select your profile menu, then choose **My profile**.
3. Select the arrow in the upper right, then select **Change password**.&#x20;
4. Under **Change password**, enter and confirm the new password. As you start typing your new password, our password validation checks whether it meets the requirements.&#x20;
5. Select **Confirm**.

<div data-with-frame="true"><figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/UnynujuwVuizYa8tiM5B/image.png" alt="" width="375"><figcaption><p>Set your new password.</p></figcaption></figure></div>


---

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