# Manage account invitations

Administrators can manage invitations from the **Users** page within the platform.

### Reinviting a user <a href="#reinviting-a-user" id="reinviting-a-user"></a>

If a user you added to the account didn't receive the invitation email or has difficulty accepting it, you can either share the invite link with them directly or resend the invitation.&#x20;

To reinvite a user to your account:

1. Go to **Settings** > **Users**. A list of users is displayed.
2. Find the user you want to reinvite.
3. Select the actions icon (**•••**) for the user and do the following:
   * **Copy invitation link** - Select this option to copy the invitation link and share it directly with the individual.
   * **Resend invitation link** - Select this option to resend the invitation to their email address.

### Sending a new invitation email <a href="#sending-a-new-invitation-email" id="sending-a-new-invitation-email"></a>

Invitations that are not accepted within 7 days from the send date will expire.&#x20;

If a user's original invitation link is no longer active, you can send them a new invitation email with a new link to join the account.&#x20;

To send a new invitation email:

1. Go to **Settings** > **Users**. A list of users is displayed.
2. Select the actions icon (**•••**) for the user, then choose **Send new invitation**. A new invitation email is sent to the user, and a confirmation message is displayed.

<div data-with-frame="true"><figure><img src="https://docs.platform.softwareone.com/~gitbook/image?url=https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FZ5DNbniz33mXCZoO62Rm%2Fblobs%2FET2HaQZpqqMBlq8za45h%2Fimage.png&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=aa93e4f9&#x26;sv=2" alt=""><figcaption><p>Use the Actions menu to send a new account invitation.</p></figcaption></figure></div>

3. Advise the user to locate and accept the invitation email from SoftwareOne Marketplace.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.platform.softwareone.com/modules-and-features/settings/users/manage-user-invitations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
