> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/marketplace/orders/send-order-reminder-email.md).

# Send order reminder email

Remind an individual about a pending order via email.

If you have created an order but have not yet submitted it for processing, you can use the **Send Reminder** feature to notify the person responsible for completing the order.

The **Send Reminder** feature sends a reminder email that includes a link to the order, and it also allows you to send a copy of the email to yourself.

Reminders can be sent only for orders in **Quoted** status, which applies to orders saved for later using the **Save Order** option during order creation.

### Send an order reminder email

To send an order reminder email:

1. Go to **Marketplace** > **Orders**.&#x20;
2. Select the required order to open its details page.
3. Select the dropdown arrow <img src="data:image/png;base64,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" alt="" data-size="line">, then choose **Send reminder**.&#x20;

<div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FgtpjAoihvgDiT6WqnWxB%2Fimage.png?alt=media&amp;token=a6133d5b-b73f-4a17-9855-d26820b8f8fc" alt=""><figcaption><p>Use <strong>Send reminder</strong> to send a reminder email about the order.</p></figcaption></figure></div>

4. In the **Send order to user** flow, do the following:
   1. **Email address** - Enter the email address of the person to whom you want to send the reminder email, then select **Next**.
   2. **Order details** - Enter reference details as needed, then select **Next**.
   3. **Overview** -  Select the **Send a copy of this email to me** checkbox to receive a copy of the email. Otherwise, leave it clear.
5. Select **Send**. The individual will receive an email containing a link to the order. After selecting the link, they can review the order in the platform and submit it for processing.&#x20;


---

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