# Send order reminder email

If you have an order in your account that has been created but not placed yet, you can send an order reminder email to prompt an individual to take action on the order. 

The **Send Reminder** feature triggers an email containing the order link. You can share this link with:

* Individuals in your account
* Users who have accounts on the platform but are not added to your account.

{% hint style="info" %}
Reminders can be sent for orders only in the **Quoted** status. To learn about this status, see [Order States](https://docs.platform.softwareone.com/modules-and-features/marketplace/orders/order-states).
{% endhint %}

### Sending an order reminder email

To send an order reminder email:

1. Go to **Marketplace** > **Orders**. 
2. Select the order ID to open the order details page. Ensure that the order's status is **Quoted**.
3. Select the arrow <img src="data:image/png;base64,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" alt="" data-size="line">, then choose **Send reminder**.&#x20;

<div data-with-frame="true"><figure><img src="https://1674205915-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZ5DNbniz33mXCZoO62Rm%2Fuploads%2FgtpjAoihvgDiT6WqnWxB%2Fimage.png?alt=media&#x26;token=a6133d5b-b73f-4a17-9855-d26820b8f8fc" alt=""><figcaption><p>The Send reminder option in the platform.</p></figcaption></figure></div>

4. In the **Send order to user** wizard, do the following:
   1. **Email address** - Enter the email address of the person to whom you want to send the order notification email. Select **Next**.
   2. **Order details** - Enter the reference information, then select **Next**.
   3. **Overview** -  Select the **Send a copy of this email to me** checkbox if you want to receive a copy of the email. Otherwise, leave it clear.
5. Select **Send**.

### Next steps

When you select **Send**, the individual receives an email with a link to the order. After selecting the link, they can review the order and complete the ordering process.&#x20;