GDAP and Partner Relationship Request Considerations

This topic describes some of the key points to keep in mind when establishing a GDAP or a partner relationship request with SoftwareOne.

Primary domain or tenant ID

To establish a GDAP admin relationship, make sure that your primary domain name or tenant ID in the purchase order matches the details in the Microsoft 365 Admin Center or Microsoft Azure Management Portal.

There are a few ways to verify your domain name and ID:

• Through the Marketplace Platform - Navigate to the Parameters tab on the order details page.

  • The domain name for existing cloud accounts is displayed in the Existing domain name field. For new cloud accounts, the Primary domain name field shows the domain name.

  • The tenant ID is displayed in the Fulfillment section.

• Through Microsoft 365 Admin Center - Sign in to Microsoft Entra admin center and navigate to Settings > Domains. Your domain name is displayed on the Domains page.

• Through the Azure Portal - Sign in to the Azure portal and navigate to Entra ID > Overview. Your registered primary domain is displayed in the Name section.

Regional market restrictions

To establish a successful partner and GDAP admin relationship, both SoftwareOne and your organization must operate within the same Microsoft-defined regional market.

For instance, SoftwareOne Brazil can only transact with customers in Brazil. For details on the CSP regions and markets, see the Region availability section in Microsoft's documentation.

The SoftwareOne region applicable to your order is also listed in your purchase order in the Marketplace Platform. To verify, open the details page of your order and select the Details tab. The References section displays the region.

You can also verify your organization's region in the Microsoft 365 Admin Center. To do this, sign in to the admin center and navigate to Settings > Org Settings > Organization Information. The name is displayed in the Country or region field.

Global administrator role requirements

The user setting up the partner and GDAP admin relationship must meet the following requirements for their primary domain or tenant:

• Role - Global Administrator

• User type - Member

• User principal name - Must have no reference to 'external'

• Identity - Must match the tenant’s name for the partnership