# Add or remove attachments

You can attach a file to your request at any time, regardless of the request's status. You can also delete any files you have previously added. 

Make sure that the file you want to upload is in one of these formats: `.pdf`, `.pptx`, `.doc`, or `.xlsx`.

## Adding an attachment 

To add a file to your request: 

1. Navigate to the **Requests** page and select the required request.
2. On the details page, select the **Attachments** tab. Then, select **Add**. 

<figure><img src="https://content.gitbook.com/content/Z5DNbniz33mXCZoO62Rm/blobs/sEfYWXArzwxIm2wXzINc/image.png" alt=""><figcaption><p>Add option on the Attachments tab</p></figcaption></figure>

3. In the **Add attachments** dialog, do the following:
   1. In the **Name** field, provide a file name.
   2. In the **Description** field, add a brief description of the file you are adding.&#x20;
   3. In the **Upload files** area, upload the file from your system or drag the file to the selection area.
4. Select **Add**. The file is added to the request and displayed on the **Attachments** tab.

## Editing or deleting an attachment

To edit or delete an attachment, go to the same **Attachment** tab where you originally added the file. Select the actions icon (•••) next to the file, and then select **Edit** or **Delete** as needed.

{% hint style="info" %}
A deleted file cannot be recovered.
{% endhint %}

If you choose **Edit**, upload the new attachment in the **Edit Attachment** section and save your changes.

If you choose **Delete**, a confirmation message will appear. Select **Delete** in this message to confirm the action.


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