> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/settings/users/add-new-users.md).

# Add new user

Account administrators can add new users to the account from the **Users** page.

Once a user is added, they will receive an invitation email containing a unique link. To join the account, the user must accept the invitation and complete the registration process within 7 days. Otherwise, the invitation expires and must be resent.

### Before you begin <a href="#taskt_users__manage_users_task__prereq__1" id="taskt_users__manage_users_task__prereq__1"></a>

Before adding a user to your account, note the following points:

* Ensure you have the user's email address and full name.
* Make sure the user is not already added to the account. If they are, the platform displays a message.
* When adding the user, make sure to assign them to the correct group. For information on creating or updating a group, see [Groups](/modules-and-features/settings/groups.md).

### Add a new user to your account <a href="#adding-a-new-user-to-your-account" id="adding-a-new-user-to-your-account"></a>

To add a new user:

1. Go to **Settings** > **Users**, then select **Add**.
2. In the **Add user** flow, complete the following steps:
   1. **Email** – Enter the user's email address, then select **Next**.
   2. **User details** – Enter the user's first and last name, then select **Next**.
   3. **Groups** – Select the groups to which the user must be added. You must choose at least one group. When done, select **Next**.
   4. **Overview** – Review the details you have provided and select **Add**. The user is added to your account, and the invitation email is sent to them.&#x20;
   5. **Summary** – Select **View details** to view the user details page or select **Close**. To share the invite link directly with the user, select the copy icon <img src="data:image/png;base64,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" alt="<svg xmlns=&#x22;http://www.w3.org/2000/svg&#x22; height=&#x22;24px&#x22; viewBox=&#x22;0 -960 960 960&#x22; width=&#x22;24px&#x22; fill=&#x22;#5f6368&#x22;><path d=&#x22;M360-240q-33 0-56.5-23.5T280-320v-480q0-33 23.5-56.5T360-880h360q33 0 56.5 23.5T800-800v480q0 33-23.5 56.5T720-240H360Zm0-80h360v-480H360v480ZM200-80q-33 0-56.5-23.5T120-160v-560h80v560h440v80H200Zm160-240v-480 480Z&#x22;/></svg>" data-size="line">.

After adding the user, advise the user to locate the invitation email from SoftwareOne Marketplace and accept the invite.

<div data-with-frame="true"><figure><img src="/files/LfPuxpdsBohRoXp0b1BG" alt="" width="549"><figcaption><p>SoftwareOne Marketplace's account invitation email.</p></figcaption></figure></div>

{% hint style="info" %}

* To resend the invitation, go to the **Users** page > select the actions icon (**•••**) for the user > select **Resend invitation link**.&#x20;
* To copy the invitation as a link and share it with the individual, go to the **Users** page > select the actions icon (**•••**) for the user > select **Copy invitation link**.&#x20;
* If the invitation has expired, go to the **Users** page > select the actions icon (**•••**) for the user > select **Send new invitation**.

To learn more, see [Manage account invitations](/modules-and-features/settings/users/manage-user-invitations.md).
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.platform.softwareone.com/modules-and-features/settings/users/add-new-users.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
