Cancel your FinOps for Cloud order

Terminate your FinOps for Cloud subscription.

This tutorial describes how to cancel your FinOps purchase order by submitting a termination order for the agreement.

Terminating the agreement disables the corresponding organization in FinOps.

It means you cannot sign in or switch to this organization and access data such as data sources, pools, and users.

Prerequisites

Ensure that the agreement linked to the purchase order is currently active.

Cancel your FinOps for Cloud order

1

Start the termination order

To start the order:

1. Go to Marketplace > Agreements.

2. Select the agreement you want to terminate.

3. On the agreement details page, select the dropdown arrow, then choose Terminate.

The Terminate option on the agreement details page.

2

Submit your order

Complete the following steps, making sure to enter or verify the required information where necessary:

1. Items – Make sure the new item quantity is 0, then select Next.

2. Order details – Add or update the additional ID and other details as necessary. When done, select Next.

3. Review order – Use the links in the footer to read the terms and conditions. Then, select Place order to submit your termination order.

4. Summary – Select View order to open the order details page or select Close.

Next steps

After submitting the order, you can view real-time order updates on the order details page.

When your order has been processed, both the agreement and the subscription are marked as Terminated, and the corresponding organization is disabled in FinOps.