What happens if I cancel my Microsoft subscription?

You can cancel your Microsoft subscriptions by placing a termination order through the Marketplace Platform. The cancellation policy depends on the type of CSP product or service.

For Microsoft Azure

You can place a termination order for an individual subscription or the entire agreement containing multiple subscriptions. Azure usage is billed in arrears, meaning charges are based on usage from the previous month.

For all other Microsoft products (such as Microsoft Dynamics, Microsoft 365, and software subscriptions):

• Cancellation within 7 days of creation or renewal - If the termination occurs within 7 days of the subscription's creation or renewal, the subscription is canceled in Microsoft systems and terminated in the Marketplace Platform. A prorated refund is issued as per the New Commerce Experience Cancellation Policy.

• Cancellation after the 7-day window - Termination orders cannot be placed for NCE subscriptions after the 7-day window. Any orders outside this window will automatically fail.

For details on how to cancel individual subscriptions within your agreement, see Terminate Subscriptions. If you want to cancel the agreement altogether, see Terminate All Microsoft Subscriptions.