Configure Recipients

Manage who receives your email notifications

Configuring recipients for your notifications is necessary so you can start receiving timely updates about various events in your account.

Account administrators can define recipients for each notification category. Recipients include specific users as well as a group of users who are informed when a certain event is triggered. For example, if subscription-related notifications are enabled, recipients receive an email alert when a specific subscription is updated.

Administrators can also manage recipients for an email message by adding new ones or removing existing ones.

Configuring recipients

To add specific users and groups to your email notifications:

1. Navigate to the Notifications page.

2. On the Subscribers tab, select the relevant category. For example, to configure recipients for order-related notifications, select Orders.

3. On the details page, select the Recipients tab.

The recipients tab on the Subscriber details page.

1. Define the recipients:

   • To define specific users, select Edit in the Users section and select all users who should receive email messages. Note that only active users are displayed in this list. If a user you want to add isn't displayed, make sure they have been added to your account.

   • To add groups, select Edit in the Groups section and choose the required groups. You can select multiple groups from the list.

2. Select Save. Your list of recipients is updated for the selected category.

Removing recipients

You can manage your recipients using the Edit option on the Recipients tab within the subscriber details page.

• To remove a user, clear the checkbox next to that user and save your changes.

Remove a user from your email notifications

• To remove a group, clear the checkbox next to that group and save your changes.

Remove a group from your email notifications