> For the complete documentation index, see [llms.txt](https://docs.platform.softwareone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform.softwareone.com/modules-and-features/settings/notifications/configure-recipients.md).

# Configure recipients

Recipients are the users and groups who receive notification emails for a category.

Categories group related notification events. When a category is enabled, and an event is triggered, the assigned recipients receive the email notification.

If a category is disabled, its recipients do not receive notification emails. To manage categories, see [Enable or disable categories](/modules-and-features/settings/notifications/enable-or-disable-categories.md).

### Add recipients

To add recipients to a category:

1. Go to **Settings** > **Notifications**.
2. Select the **Subscribers** tab, then select the category you want to update. For example, select **Orders** for order-related notifications.
3. On the category details page, select the **Recipients** tab.

<div data-with-frame="true"><figure><img src="/files/Xzsh0EuPFepvwJG39IW4" alt=""><figcaption><p>Use the recipients tab on the Subscriber details page to configure recipients.</p></figcaption></figure></div>

4. Add users:
   1. Under **Users**, select **Edit**.
   2. In **Edit users**, select the users who should receive notifications.
   3. Select **Save**.
5. Add groups:
   1. Under **Groups**, select **Edit**.
   2. In **Edit groups**, select the groups that should receive notifications.
   3. Select **Save**.

### Remove recipients

To remove recipients from a category:

1. Go to **Settings** > **Notifications**.
2. Select the **Subscribers** tab, then select the category you want to update.
3. On the category details page, select the **Recipients** tab.
4. Remove users:
   1. Under **Users**, select **Edit**.
   2. Clear the checkbox next to each user you want to remove.
   3. Select **Save**.

<div data-with-frame="true"><figure><img src="/files/LlPu0ZjtsuXVijGoFBZS" alt=""><figcaption><p>Remove a user from your email notifications.</p></figcaption></figure></div>

5. Remove groups:
   1. Under **Groups**, select **Edit**.
   2. Clear the checkbox next to each group you want to remove.
   3. Select **Save**.

<div data-with-frame="true"><figure><img src="/files/q9FpK824lrmskWdeq7SP" alt=""><figcaption><p>Remove a group from your email notifications.</p></figcaption></figure></div>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.platform.softwareone.com/modules-and-features/settings/notifications/configure-recipients.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.