Configure recipients

Manage who receives your email notifications

Recipients are the users and groups who receive notification emails for a category.

Categories group related notification events. When a category is enabled, and an event is triggered, the assigned recipients receive the email notification.

If a category is disabled, its recipients do not receive notification emails. To manage categories, see Enable or disable categories.

Add recipients

To add recipients to a category:

1. Go to Settings > Notifications.

2. Select the Subscribers tab, then select the category you want to update. For example, select Orders for order-related notifications.

3. On the category details page, select the Recipients tab.

Use the recipients tab on the Subscriber details page to configure recipients.

1. Add users:

   1. Under Users, select Edit.

   2. In Edit users, select the users who should receive notifications.

   3. Select Save.

2. Add groups:

   1. Under Groups, select Edit.

   2. In Edit groups, select the groups that should receive notifications.

   3. Select Save.

Remove recipients

To remove recipients from a category:

1. Go to Settings > Notifications.

2. Select the Subscribers tab, then select the category you want to update.

3. On the category details page, select the Recipients tab.

4. Remove users:

   1. Under Users, select Edit.

   2. Clear the checkbox next to each user you want to remove.

   3. Select Save.

Remove a user from your email notifications.

1. Remove groups:

   1. Under Groups, select Edit.

   2. Clear the checkbox next to each group you want to remove.

   3. Select Save.

Remove a group from your email notifications.