Licensees
In the Marketplace Platform, a licensee is a specific person or a department within your account that receives the license to use the product.
Licensees are connected to the buyers and sellers in your account. There can be multiple licensees in an account, but each licensee can only be linked to one buyer and one seller. To learn more, see Key Concepts.
Account administrators can view and manage licensees on the Licensees page in the platform. The page is available under Settings in the main navigation menu.
The page shows all the licensees in your account. For each licensee, you can view details such as the name and unique identifier of the licensee, their address, current status, and more.
You can also determine if the licensee has been configured as a resale licensee, who will be involved in reselling the product instead of buying it for self-consumption.
Additionally, you have options that allow you to manage a licensee. Depending on your permissions, you can update licensee information and enable or disable a licensee.
Viewing licensee details
To view the details page of a licensee, select the licensee on the Licensee page.
The details page shows the licensee's name, marketplace ID, and status. It also shows the associated buyer and seller entities, and contains the following tabs:
General
Displays the licensee's mailing address and contact person details.
Details
Displays date and time information for the licensee, for example, the date and time when the licensee was created in the system, and so on.
Audit trail
Displays an audit trail of all changes made in the scope of the licensee. For each audit record, you can view the log details and summary. To learn more, see Audit Trail.
Additional actions
You can perform various actions on the details page. The available actions depend on the licensee's current status in the platform:
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