Accept a GDAP Relationship Request

SoftwareOne requires Granular Delegated Administrative Privileges (GDAP) in your tenant to manage your Microsoft products and services. Without these privileges, we are unable to provide all the services associated with your purchase.

After you have placed an order, you must accept our GDAP invitation. This invitation is provided as a URL on the order details page. When you select the link and log in as a Global Administrator, you are redirected to the Microsoft 365 admin center to complete the GDAP setup.

Accepting a GDAP relationship request

To accept a GDAP relationship request:

1. Navigate to the Orders page, then select the required purchase order.

2. On the General tab in the order details page, select the GDAP URL. You are then redirected to the login page for the Microsoft 365 admin center.

The GDAP URL on the General tab within the order details page.

1. Sign in to the admin center using an account that has Global Administrator permissions. You can use the Global Administrator credentials associated with the primary domain or tenant name stated in your purchase order.

2. Review the SoftwareOne partner information, then select Next.

Partner relationship overview

1. Select the link for the Microsoft Customer Agreement and read the agreement.

2. Select the checkbox to acknowledge that you have read the agreement, then select Accept.

Partner information

1. Return to your purchase order and select Process to resume order processing.

The Process option on the order details page.