Accept a GDAP Relationship Request
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SoftwareOne requires Granular Delegated Administrative Privileges (GDAP) in your tenant to manage your Microsoft products and services. Without these privileges, we are unable to provide all the services associated with your purchase.
After placing an order, you'll need to accept our GDAP invitation. The invitation is provided as a URL on the order details page. Once you click the link and log in as a Global Admin, you'll be directed to the Microsoft 365 admin center to complete the GDAP setup.
Follow these steps to accept a GDAP relationship request:
Sign in to the Marketplace Platform and navigate to the Orders page.
Open the details page of the required purchase order. You can open the details page by clicking the order ID.
On the General tab, select the GDAP URL. You'll be redirected to the Microsoft 365 admin center login page.
Sign in to the admin center with an account that has Global Administrator permissions. You may use the Global Administrator credentials associated with the primary domain or tenant name stated in your purchase order.
Review the SoftwareOne partner information and click Next.
Select the link for the Microsoft Customer Agreement and read the agreement.
Select the checkbox to acknowledge that you read the agreement and click Accept.
Return to your purchase order in the Marketplace Platform and click Process in the upper right to resume order processing. To learn more, see Change Your Order's Status to Processing.