How Does Partner Portal Migration Work?

SoftwareOne's legacy Partner Portal is being transitioned to the Marketplace Platform.

The Marketplace Platform offers the same self-service capabilities as the Partner Portal, but also includes several additional features that enable you (our partners) to expand your service offerings. The platform provides a more unified and streamlined experience, allowing you to take advantage of features that are specifically designed for you.

This topic outlines what you can expect during the transition and details the steps you must take to continue transacting with us.

Before migration

Before we begin the migration process, you'll see a message in the Partner Portal indicating that your account will be migrated.

Message stating that your account is going to be migrated

At this stage of the process, you don't need to take any action. However, we recommend that you become familiar with the terminology and experience of the new Marketplace:

• Key Concepts - This page describes the key concepts and the terminology used within the Marketplace Platform.

• Platform Interface - This page describes how to navigate and use the platform.

During migration

We plan and execute the entire migration process. It means you don't need to take any action.

After migration

When your account has been migrated, we'll send you an email.

You'll also see a message within the Partner Portal confirming that your account has been migrated.

Message stating that your account has been migrated

When the migration has completed, the Partner Portal will switch to Archive mode. You'll still have access to your historical orders and invoices, but you won't be able to make new transactions.

Additionally, you'll receive an invitation to join the new Marketplace account. For details on how to accept the invitation and complete account registration, see Respond to Invitations.

After accepting the invitation, you can sign in and access your agreements, subscriptions, and customers (known as licensees).

Next steps

After joining the account, you must enroll in the SoftwareOne Cloud Solution Provider Partner Program (SWO CSP Partner Program).

This enrollment is required to transact with all CSP products in the platform. For enrollment instructions, see How to enroll in the SoftwareOne CSP Partner Program.

Once you are enrolled and have your certificate, you can start transacting. If you need assistance, contact Marketplace Platform Support.