Platform Overview

The Marketplace Platform is a solution designed for software procurement. It includes a comprehensive set of modules and features that streamline purchasing processes for businesses of all sizes.

The platform simplifies the complexity of managing relationships by creating a digital business network that connects clients and SoftwareOne partners with vendors. Key features of the platform include standardized billing management, streamlined procurement, and robust vendor management.

The platform’s functionality is further enhanced by public APIs and SDKs that enable automation, providing developers and system integrators with programmatic access to the platform's functionalities.

Why choose the Marketplace Platform?

The Marketplace Platform operates as a two-sided platform, offering distinct advantages for clients, partners, and vendors alike.

For clients

The platform redefines the procurement experience for clients and partners through its user-friendly Client Portal. This portal digitizes workflows and significantly enhances the efficiency of the purchasing process. Key features for clients include:

• Access to product catalog - Discover a wide range of products from the world's leading software vendors and find everything you need in one centralized location.

• Order management - View, track, and manage your orders while getting extended information about each order on the order detail page.

• Subscription management - Take control of your subscriptions with self-management features. Easily handle terminations and renewals, and buy more licenses or reduce the number of licenses for your subscription.

• Agreement management - Access all of your agreements in one place and self-manage them through the Agreements page in the platform.

• Account settings - Switch between your accounts, invite new members to your account, and manage user invitations. Enhance your account management by creating groups to handle user permissions.

• Your profile - Manage your profile through password resets, profile updates, and more.

For partners

SoftwareOne partners have access to all features and functionalities designed for clients, as well as additional tools to enhance their experience. Key features for partners include:

• Software purchasing capabilities - Explore the full range of products available for resale to your clients.

• Visibility into customer subscriptions - Gain clear visibility into all your customer subscriptions. Easily filter and sort subscriptions by renewal dates to ensure you never miss an expiration.

• Centralized order tracking - View all your customer orders in one centralized location.

• Program enrollment - Request a certificate for a program, and once enrolled, get all the benefits associated with that program.

For vendors

The Marketplace Platform offers several benefits to vendors looking to enhance their reach and streamline operations. Key features for vendors include:

• Product definition and configuration - Configure products manually or use integrations to set up product parameters. Easily sell your products globally to over 65,000 SoftwareOne clients and partners across various industries.

• Catalog management - Maintain product data in one place, and enhance your product listings and messaging templates to attract potential clients.

• Product and price management - Update product pricing directly within the platform, ensuring that clients always have access to the most accurate and current pricing.

• Order fulfillment - Efficiently manage and fulfill orders.