The SoftwareOne Marketplace app provides secure access to key functionalities of the platform on mobile devices.

It's designed for quick and convenient access, allowing you to stay connected on the go and access Marketplace seamlessly at any time and from anywhere. The app is intended for existing users who want to track important objects and stay informed about updates.

Access and requirements

The app currently supports iOS devices running iOS 17 or later, and Android devices running Android 15 or later. You can download it from the appropriate app store for your device.

To use the app, you must already have an account in the SoftwareOne Marketplace. For details on signing in and using the app, see Get started with the app.

App capabilities

The app supports a subset of core platform features optimized for mobile use. It allows you to:

• View objects that may need your attention, such as expiring subscriptions, orders querying for additional information, and more.

• Search for your agreements, invoices, subscriptions, and more.

• View your list of chats and start new direct or group chats.

• View your profile and switch accounts.

You cannot use the app to perform management or purchasing actions, like placing orders, modifying subscriptions, changing settings, or performing admin tasks.

When you first open the mobile app, the Spotlight screen is displayed.

This screen shows all objects that need your attention. These objects may include expiring or renewal due subscriptions, overdue invoices, pending orders, and so on.

• Use the category filters at the top of the screen to view objects by category. For example, to view all orders that may require an action, select Orders.

• To view extended information for an object, tap the object. For example, to view detailed information for an order, tap the order.

Use the bottom navigation menu to move between the main sections of the app:

• Spotlight – View key objects that require your attention.

• Search – Search for your agreements, invoices, subscriptions, and more.

• Chat – View your list of chats and start a new direct or group conversation.

• More

All pages within the app follow the same pattern. They include a list of objects, allowing you to scroll the list and tap an object to view detailed information.

At the top, you'll find your profile menu. Tap this menu to:

• View your profile.

• Sign out of the app.

• Switch to a different account.

• Access the accounts you've marked as favorites and view your recently accessed accounts.

If you’ve received your invitation email, see to begin.

The SoftwareOne Marketplace app is available on both iOS and Android devices.

To get started, open the Apple App Store (iOS) or the Google Play Store (Android), then search for the app, and tap Download or Install.

Once the installation is complete, open the app and follow the instructions to get started.

Signing in to the app

For enhanced security, the app uses passwordless authentication, allowing you to sign in with your registered email address and a verification code. Ensure you have access to this email account to retrieve the code and sign in.

To sign in to your account:

1. On your phone or tablet, open the app.

2. Enter your registered email address, then select Continue. A verification code is sent to your email.

3. Open the verification email.

4. Enter the code to sign in.

If you have trouble signing in, see in for guidance.

If you belong to multiple Marketplace accounts, you can switch between them.

When you switch accounts, the app refreshes in the context of that account. Your subscriptions, chats, billing data, and other objects reflect the selected account.

To switch accounts:

1. Tap your profile icon in the upper-right corner.

2. Under Switch account, tap the account you want to use. The account is switched.

3. Tap Back to return to your previous page.

You can view your name, email address, and phone number within the app.

To view your profile:

1. Tap your profile icon in the upper-right corner.

2. Tap your user name.

3. Under User details, tap Personal information.

To update your profile, use the web version of the platform at . For more details, see .

You can start direct 1:1 chats and group chats with individuals in your account.

To start a direct chat:

1. In the bottom navigation menu, tap Chat .

2. Tap New chat .

3. Under Create chat, tap the user you want to chat with.

4. Enter your message, then tap Send .

To start a group chat:

1. In the bottom navigation menu, tap Chat .

2. Tap New chat .

3. Under Chat type, tap Group chat.

4. (Optional) Enter a name for the group chat, then tap Next.

To sign out:

1. Tap your profile icon in the upper-right corner.

2. Tap your user name.

3. Tap Sign out.