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How do I view 3-year commitment details in Marketplace?

Check the status and details of your Adobe 3-year commitment.

You can check your 3-year commitment (3YC) in the SoftwareOne Marketplace in two places: the Adobe tab, which shows the commitment as Adobe currently records it, and the Parameters tab of your agreement.

View 3YC details on the Adobe tab

To view your 3YC on the Adobe tab:

  1. Go to Marketplace > Agreements.

  2. Select the Adobe agreement.

  3. Select the Adobe tab, then select 3-year commitment.

The page shows your Current commitment, any Commitment request, and any Recommitment request, each with its status and minimum quantities. For more details, see .

To view your 3YC on the Parameters tab:

  1. Go to Marketplace > Agreements.

  2. Select the Adobe agreement.

  3. Select the Parameters tab. The 3YC details are in the Fulfillment section.

The following table describes the 3YC details:

Detail
Description

3-year commitment active

Shows COMMITTED when your 3YC is active. Your 3YC becomes active when you have accepted the invitation and reached your minimum quantities. From then on, your prices use the 3YC discount level. The field is empty until then.

3-year commitment start date

The date your 3YC began. It is filled in when your 3YC becomes active. The 3-year period is counted from this date.

3-year commitment end date

View 3YC details on the Parameters tab

  • A recommitment invitation doesn't affect your current 3YC, which continues until its end date.

  • Recommitment reminders are sent 30 days, 14 days, 7 days, and 1 day before your 3YC end date.

Your Adobe account

The date your 3YC ends, 3 years after the start date.

Minimum committed licenses and Minimum committed consumables

The minimum quantities of your active 3YC.

3-year commitment request status

The status of your 3YC invitation. REQUESTED means the invitation was sent but not yet accepted. ACCEPTED means you accepted it, but haven't reached your minimum quantities yet. The field is empty when no invitation is pending.

Commitment request minimum licenses, Commitment request minimum consumables, Commitment request start date, and Commitment request end date

The details of a pending invitation, including a request to increase your commitment.

3-year recommitment request status

The status of an invitation to commit for another 3 years. It applies only when your current 3YC is nearing its end.

Recommitment request minimum licenses, Recommitment request minimum consumables, Recommitment request start date, and Recommitment request end date

The details of a pending recommitment invitation.