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Add new user

Invite new users to your SoftwareOne Marketplace account.

Account administrators can add new users to the account from the Users page.

Once a user is added, they will receive an invitation email containing a unique link. To join the account, the user must accept the invitation and complete the registration process within 7 days. Otherwise, the invitation expires and must be resent.

Before you begin

Before adding a user to your account, note the following points:

  • Ensure you have the user's email address and full name.

  • Make sure the user is not already added to the account. If they are, the platform displays a message.

  • When adding the user, make sure to assign them to the correct group. For information on creating or updating a group, see .

To add a new user:

  1. Go to Settings > Users, then select Add.

  2. In the Add user flow, complete the following steps:

    1. Email – Enter the user's email address, then select Next.

After adding the user, advise the user to locate the invitation email from SoftwareOne Marketplace and accept the invite.

User details – Enter the user's first and last name, then select Next.
  • Groups – Select the groups to which the user must be added. You must choose at least one group. When done, select Next.

  • Overview – Review the details you have provided and select Add. The user is added to your account, and the invitation email is sent to them.

  • Summary – Select View details to view the user details page or select Close. To share the invite link directly with the user, select the copy icon .

  • Add a new user to your account

    • To resend the invitation, go to the Users page > select the actions icon (•••) for the user > select Resend invitation link.

    • To copy the invitation as a link and share it with the individual, go to the Users page > select the actions icon (•••) for the user > select Copy invitation link.

    • If the invitation has expired, go to the Users page > select the actions icon (•••) for the user > select Send new invitation.

    To learn more, see .

    Groups
    SoftwareOne Marketplace's account invitation email.
    Manage account invitations
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