Subscriptions
A subscription refers to the ongoing service provision under the terms and conditions of an agreement. In the SoftwareOne Marketplace Platform, subscriptions are mapped to agreements, and each agreement can contain one or multiple subscriptions.
You can order new subscriptions through the platform and also manage licenses for your existing subscriptions. This includes ordering additional licenses and canceling the previously purchased ones.
Viewing the list of subscriptions
To view your subscriptions, navigate to the Marketplace > Subscriptions page.
When you launch the Subscriptions page, all existing subscriptions in your account are displayed.
On this page, you can view key properties for each subscription, including the subscription name, renewal date, and status. The page also contains a Buy more option, giving you quick access to the Products page for ordering new subscriptions.
Viewing subscription details
On the subscription details page, you can view detailed information for the subscription. Some information is read-only, while others include links that allow you to navigate to further details.
To view subscription details:
Go to the Marketplace > Subscriptions page.
Select the subscription you want to view. The subscription details page opens.
Use the tabs on the subscription details page to view different types of information:
Entitlements
Displays all the items that you ordered along with their details, like the item name, quantity, and pricing.
Parameters
Displays the fulfillment parameters for the subscription. The parameter information varies depending on the parameters enabled by the vendor.
Entities
Displays the entities linked to the subscription and their details. Entities include licensees, buyers, and sellers.
Split billing
Displays the split billing information, including the buyers and billing allocation. This tab is visible only if split billing has been enabled for the agreement. The Edit option allows you to update the buyer allocation. For details, see Edit Split Billing.
Orders
Displays all orders associated with the agreement along with their status.
Details
Displays additional details, such as references and additional client and vendor IDs, and the timestamps of events. You can also update the client ID using the Edit option. For instructions, see Edit Subscription Client ID.
Audit trail
Displays a record of events related to the subscription. For more information, see Audit Trail.
Additional actions
On the details page, you can perform various actions depending on the status of your subscription. The available actions include:
Edit split billing allocation (only if split billing is enabled)
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