Add new users

Invite new users to your SoftwareOne Marketplace account.

Account administrators can add new users to the account from the Users page.

Once a user is added, they will receive an invitation email containing a unique link. To join the account, the user must accept the invitation and complete the registration process within 7 days. Otherwise, the invitation expires and must be resent.

Before you begin

Before adding a user to your account, note the following points:

• Ensure you have the user's email address and full name.

• Make sure the user is not already added to the account. If they are, the platform displays a message.

• When adding the user, make sure to assign them to the correct group. For information on creating or updating a group, see Groups.

Adding a new user to your account

To add a new user:

1. Go to Settings > Users, then select Add.

2. Provide the following information for the user you want to add:

   1. Email - Enter the user's email address, then select Next.

   2. User details - Enter the user's first and last name, then select Next.

   3. Groups - Select the groups to which the user must be added. You must choose at least one group. When done, select Next.

   4. Overview - Review the details you have provided and select Add. The user is added to your account, and the invitation email is sent to them.

   5. Summary - Select View details to view the user's details page. Otherwise, select Close. To share the invite link directly with the user, select the copy icon .

After adding the user, advise the user to locate the invitation email from SoftwareOne Marketplace and accept the invite.

SoftwareOne Marketplace's account invitation email.

• To resend the invitation, go to the Users page > select the actions icon (•••) for the user > select Resend invitation link.

• To copy the invitation as a link and share it with the individual, go to the Users page > select the actions icon (•••) for the user > select Copy invitation link.

• If the invitation has expired, go to the Users page > select the actions icon (•••) for the user > select Send new invitation.

To learn more, see Manage User Invitations.