What happens if I terminate my Adobe subscription?
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Adobe subscriptions can be terminated both within and outside the 14-day return period.
Within the 14-day return period
If you terminate a subscription within the 14-day return period (from the date your order is placed):
In the Marketplace Platform, the items within the subscription will show the quantity as zero and the subscription will move to a Terminated status with auto-renewal disabled. In the Adobe Admin Console, you'll see that your subscriptions have been removed.
If you order a subscription and terminate it in the same month, there's no charge.
If you order a subscription and terminate it the next month within the 14-day return period, you'll be charged for the order at the end of the first month and receive a credit of the same amount at the end of the following month. For example, if you order a subscription on the June 28 and then terminate it on July 4, you'll charged for the order in July and then credited the same amount in August.
Outside the 14-day return period
If you terminate a subscription outside the 14-day return period:
In the Marketplace Platform, the items in the subscription will show zero quantity and the subscription will move to a Terminated status with auto-renewal disabled. In the Adobe Admin Console, you'll see an active subscription that terminates on the renewal date.
There's no refund for the terminated subscriptions.