How do I troubleshoot Lighthouse activation errors?

If you face an error during Lighthouse activation, it could be because of your role in Azure.

Make sure that you are the owner of the subscription for which you are activating Lighthouse. Subscription owners have the Azure Subscription Owner role.

You can verify the role on the Role assignments tab in Azure.

Role assignments tab

To complete the Lighthouse onboarding, you must also meet the following requirements for your primary domain/tenant or Azure subscription:

• Role - Any

• User type - Member

• User principal name - Must have no reference to 'external'

• Identity - Must match the tenant’s name for the partnership

Entra ID Users Section