Create New Requests
Last updated
Last updated
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If you require personalized assistance or have queries regarding a product, you can contact the vendor or SoftwareOne directly through the marketplace.
You can contact a vendor only if the vendor has enabled the option. If the option is available, you'll see an Enquire Now, Contact Us, or a similar button on the Products page.
Follow these steps to create a new request:
Navigate to the Products page (Marketplace > Products) and find the product you have queries about.
Click the option to contact the vendor. Alternatively, click the name of the product. When the details page of your selected product opens, click the contact option in the upper right.
In the Request details step, provide the details of your request and click Next.
In the Review Request step, review the information and click Submit Request.
Your request is submitted and a Processing status is assigned to it. Click View request to view the request details page. Otherwise, click Close.