How to Change License Quantity
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Last updated
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The Marketplace Platform gives you the flexibility to add or remove licenses from your subscription at any time.
If you need more licenses, you can alter the subscription to add more licenses. You can also lower the quantity of licenses if you no longer require all of your ordered licenses.
When lowering quantity, the following rules apply:
If your subscription contains one item, you cannot lower the quantity to zero. In this case, you must terminate the subscription. To learn more, see Terminate subscriptions.
If your subscription contains multiple items, at least one item must have a quantity greater than zero. You cannot change the quantity of all items to zero.
To add new licenses or lower the quantity of your existing licenses:
Sign in to your account and navigate to the Subscriptions page (Marketplace > Subscriptions).
Select the required subscription.
When the details page of your selected subscription opens, click Edit in the upper right.
In the Edit subscription wizard, update the quantity as needed in the New qty field. As you increase or decrease the quantity, the sales price will change. Click Next.
Update the reference ID and add your comments in the Notes field. Click Next.
Preview the changes and then click Place Order to finalize the license quantity changes.
A change order is created in the system and sent to the vendor for processing. You can see the order on the Orders page.
While the change order is processing, the subscription and the agreement will have the status as Updating. It means that the agreement is temporarily locked, and no further orders can be placed under this agreement until the current change order is completed.
