Terminate Microsoft Subscription

Terminate a Microsoft subscription in an agreement.

This tutorial shows how to cancel a subscription within an agreement by placing a termination order for the subscription.

Prerequisites

Before starting this tutorial, make sure that the subscription you want to terminate is active. You can check the status on the Subscriptions page or by accessing the agreement.

1. Open the subscription

1. Navigate to the Subscriptions page (Marketplace > Subscriptions) and click the subscription to terminate. Make sure that the subscription is Active.

Subscriptions page

1. Click the chevron in the upper right on the details page and select Terminate.

Terminate option

The Terminate subscription wizard launches.

2. Place the termination order

1. Review the details to make sure that the quantity of the subscription you want to terminate is zero. Click Next.

Items

1. Enter the reference information as needed and then click Next.

Order details

1. Click Place Order to place your termination order.

Review order

1. Click View Order to navigate to the order details page. Otherwise, click Close to close the Summary page.

Next steps

The termination order is submitted to the vendor for processing.

You can view the most up-to-date information about your order and its status on the Order details page.