Subscriptions
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A subscription refers to the ongoing provision of service under the terms and conditions detailed in your agreement. In the Marketplace Platform, subscriptions are renewed automatically by default, unless they are canceled. To learn about subscriptions, see Key Concepts.
You can access the Subscriptions page by navigating to the main menu and selecting Marketplace > Subscriptions. The page displays all of your subscriptions:
On this page, you can view the following subscription details:
Subscription - Displays the name and D of the subscription.
Agreement - Displays the name and ID of the agreement associated with the subscription.
Licensee - Displays the name of the individual or legal entity to whom the subscription license is issued.
Buyer - Displays the buyer associated with the subscription.
Seller - Displays the SoftwareOne legal entity that fulfilled the order and issued the invoice.
Renewal date - Displays the renewal date of your subscription.
SPx - Displays the estimated sales price of the subscription.
Split Billing - Indicates if split billing is enabled for the subscription. This column is displayed only for certain products in the platform. To learn more, see Split Billing.
Created - Indicates the date when the subscription was created.
Status - Displays the current status of the subscription. For information on statuses, see Subscription States.
The details page of a subscription gives you in-depth information about your subscription. You can open the details page by clicking the subscription on the Subscriptions page.
The subscription details page is organized into several tabs, each providing specific information. It also contains a highlights panel displaying general information about the subscription, such as the subscription name and ID, vendor, and product. On the details page, you can also view the name of your subscription, its status, and the unique Marketplace ID.
The following tabs are available:
Items - Displays your ordered items. Use the Items tab to view the item-specific details, such as the item name and ID, the quantity of ordered items, and the sales price of each time.
Parameters - Displays the fulfillment parameters linked to the subscription, which can vary based on the parameter options enabled by the vendor.
Entities - Displays the details of the entities related to the subscription. Entities include licensees, buyers, and sellers. For each entity, you can view the name, marketplace ID, and address information.
Split billing - Displays the split billing details for the subscription. This tab is displayed only if split billing has been enabled for the agreement. You can view the owner buyer and any other buyers you've selected along with the allocation information for each buyer. The Edit option lets you update the allocation details.
Orders - Displays all orders associated with your subscription. Use the Orders tab to view the order-specific details, such as the order ID, type of order, date when the order was placed, and the sales price. Clicking an order opens up the details page of the order.
Details - Displays the client and vendor IDs associated with the subscription. You can also use this tab to view the date and time when the subscription was created and updated, along with the start and end date of the subscription. If the subscription fails, the failed date is also displayed.
Audit trail - Displays all events that have taken place within the subscription. For each record, you can view the audit log details and summary. To learn more, see Audit Trail.
