Office 365 Subscriptions

You can leverage the Client Portal for your 365 subscription management.

Depending on your level of subscription, you can gain visibility into your Office 365 subscriptions, track usage, view assigned and unassigned licenses, and manage subscription allocations. We provide 3 tiers of analytics based on your level of support:

Support levelDescription

Basic Support

Included in all Cloud Support Basic and 365Simple Basic subscriptions.

It includes access to Cloud Spend Management.

Advanced

Included in all Cloud Support Advanced subscriptions.

It includes access to Cloud Spend Management and additional communication capabilities in 365 Analytics for:

  • Exchange Online

  • Teams

  • Mobile Devices

  • Skype for Business

Premium/Governance and Administrative Support

Included in all Cloud Support Premium subscriptions.

It includes access to Cloud Spend Management and a complete view of your entire O365 environment in 365 Analytics including:

  • Exchange Online

  • Teams

  • Skype for Business

  • Mobile Devices

  • SharePoint Online

  • OneDrive for Business

365 Simple Basic Customers

With Cloud Support Basic and 365 Simple Basic, you have access to the Cloud Spend Management features where you can track and manage the costs associated with your Office 365 subscriptions. Additionally, you can:

  • Identify costs associated with your subscriptions, tag users, tag subscriptions, define the business structure, apply budgets, report on O365 spend, and generate chargeback reports.

  • View available subscriptions, license usage, license by user, and users without licenses.

365 Simple Advanced Customers

With Cloud Support Advanced subscriptions, you can leverage Cloud Spend Management features available in the Basic subscriptions as well as gain valuable usage insights with 365 Analytics.

365 Analytics provides a detailed view of your employee's Exchange Online, Teams, Mobile Devices, and Skype for Business. You can also monitor service adoption with the user-level breakdown of activity.

365 Simple Premium Customers

With Cloud Support Advanced subscriptions, you can leverage Cloud Spend Management features available in the Basic subscriptions as well as gain valuable usage insights with 365 Analytics.

365 Analytics for Premium customers provides details on SharePoint and OneDrive as well as a detailed view of your employee’s Exchange Online, Teams, Mobile Devices, and Skype for Business usage. You can also monitor service adoption with the user-level breakdown of activity.

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