Update a 365Simple Subscription
Adjust the quantity or change the status of your existing 365Simple subscription.
For each 365Simple subscription or add-one, you can view the following information on the My Subscription page:
| Field | Description |
|---|---|
Product Name | The name of the product the subscription is for. The name is displayed in bold. |
Subscription Name | The friendly name for the subscription. |
Status | The current status of the subscription as it stands in your Microsoft tenant. Subscriptions are either Active, Suspended, or Deleted. Note that this does not reflect any planned changes in unsubmitted change requests. |
License Quantity | The current quantity of the subscription as it stands in your Microsoft tenant. Note that this does not reflect any planned changes in unsubmitted change requests. |
Monthly Price / Unit | The current cost per license (or other unit, for example, GB for extra file storage add-ons). |
Total Monthly Cost | The total monthly cost of the license. The cost is calculated as License Quantity multiplied by Monthly Price / Unit. When a subscription or add-on is in Suspended or Deleted status, the total monthly cost is zero. |
In addition to this information, each subscription or add-on may display one of the following labels to provide more information.
| Label | Description |
|---|---|
Open Change Request | Indicates that the subscription or add-on has pending changes in a Change Request that has not been submitted yet. |
Add-on | Indicates that the subscribed product is an add-on and belongs to a parent subscription. |
Trial 1/1 | Indicates that the subscription or add-on is a trial. Generally speaking, trials last for 30 days. In some cases, a product can be trialed more than once. The numbers after the trial indicate how many trials have been conducted, and the total number of trials possible. |
105 days to reactivate | Indicates the number of days left to reactivate a suspended subscription before it is deleted. When a subscription or add-on is suspended, you have up to 90 days to reactivate it (plus the remaining days in the current billing cycle). When this number reaches zero, the subscription or add-on will be deleted, and all data will be permanently destroyed. |
Deleted 5 days ago | Indicates how long ago a suspended subscription was deleted. After a subscription has been deleted for 15 days, the subscription will no longer be shown in the subscription and add-on list in Cloud Subscriptions: Manage. |
Updating a 365Simple subscription
To update a 365Simple subscription
From the main menu, navigate to Marketplace and select Cloud Subscriptions.
Select the My Subscriptions tab.
Scroll down to the page to view a list of your active, suspended, and recently deleted subscriptions and add-ons.
Select the active or suspended subscription that you want to update.
Edit the License Quantity or Subscription Status. You can also add your comments to the Add a Note field.
Select Update Subscription to apply the adjustments to your subscription. The Update Subscription button is enabled after you accept the Terms of Use.
After you update the subscription, it can take up to 30 seconds for your changes to be applied.
When the confirmation message is displayed, select View Order to go to the Billing section to view more details about your order, or select Manage Subscriptions to continue managing your 365Simple tenant.
You cannot edit the quantity of a suspended subscription. You can edit the quantity only if you change the status from Suspended to Active.
If you update the license quantity, you must also update the adjusted quantity on the Microsoft Office Portal.
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