Set the Request to Processing

Change the status of your request from Querying to Processing.

When you update your request, for example, by attaching documents, it's important to change the request status to Processing and send the request back to the vendor.

This action informs the vendor that you've replied to their query and the request is now ready for their review.

Before you begin

Before changing the status, note the following points:

• You can change the status of your request to Processing only if the current status is Querying. If the request is already in Processing or Completed state, the option to change the status is unavailable.

• Only change the status of your request to Processing once you've provided all the information and the request is ready for the vendor's review.

Set your request to Processing

Follow these steps to set your request to Processing:

1. Navigate to the Requests page (Marketplace > Requests). A list of your requests is displayed.

Requests page

2. Click the request you want to update. The details page of your selected request opens.

3. Make changes as necessary and then click Process.

4. In Process request, add an optional message and click Process.

Process request dialog

5. The status of your request changes from Querying to Processing. If you added comments in the Process request dialog, your comments are displayed and visible to everyone on the Activity tab.

Related topics

pageRequestspageRequests InterfacepageCreate New RequestspageAdd a MessagepageAdd and Manage AttachmentspageComplete a Request