Request States

In the Marketplace Platform, a request can have several states (also known as status).

The following diagram shows the possible states and the transition between these states:

These states are displayed as Status within the platform. They are also displayed beside the request name and ID on the details page.

State	Definition
Draft	The request is being created.
Processing	The request is pending a response from the vendor or SoftwareOne.
Querying	The vendor or SoftwareOne has updated the request. It now requires an action to be taken by a client account user.
Complete	The request has been completed.

State

Definition

Draft

The request is being created.

Processing

The request is pending a response from the vendor or SoftwareOne.

Querying

The vendor or SoftwareOne has updated the request.

It now requires an action to be taken by a client account user.

Complete

The request has been completed.

Requests Interface Create New Request Add Messages Set Request to Processing Add and Manage Attachments Complete Requests

PreviousRequests Interface NextCreate New Request

Last updated 2 months ago

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