Terminate All Subscriptions in Your Agreement
Last updated
Last updated
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In this tutorial, you will learn how to terminate all of your Microsoft subscriptions that are associated with a specific agreement.
As subscriptions are tied to agreements, the only way you can cancel all the subscriptions is by placing a termination order for that agreement.
Before starting this tutorial, make sure that the agreement you wish to terminate is active. Agreements in any other state cannot be terminated.
You must also be familiar with how to navigate the platform to find and access the required agreement.
On the agreements page, locate the agreement containing the subscriptions you want to terminate.
Click the agreement name. The following image shows an example agreement:
Click the down arrow 
in the upper right and select Terminate.
The Terminate agreement wizard launches and the Items step of the wizard is displayed.
In the Items step, review the details to make sure that all subscriptions have zero quantity. Click Next.
Enter the optional reference information and click Next.
In the Review order step, click Next to place the termination order for the agreement.
Click View order to navigate to the order details page. Otherwise, click Close to close the Summary page.
A termination order is created for the agreement and submitted to the vendor for processing.
After you place the order, the agreement status changes from Active to Updating. You will not be able to place any additional orders under this agreement.
Once the termination order is processed, the status of the agreement and all subscriptions within the agreement will change to Terminated.
