Send New Invitations
Last updated
Last updated
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If an invitation is not accepted within 7 days from the send date, it expires.
However, account administrators can create a new invitation and resend it to the individual. The option to send a new invitation is only enabled for users who have the Invitation expired status in the platform.
Follow the steps in this topic only if the individual's invitation has expired and they see the following message upon clicking the invite link:
If the original invitation is still valid, you can either resend the email invite or copy the invite as a link and share it with the person directly. For more information, see Reinvite Users.
Follow these steps to send a new invitation email:
On the Users page (Settings > Users), find the required user.
Click the actions icon (•••) and select Send new invitation. A new invitation email is sent to the individual and a confirmation message is displayed.